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    • statute barring in Scotland is 5yrs from last payment/use date or date of default Notice + 14 days, whichever is the later. dont confuse that with the 6yrs debts show on credit files (DN's 6th bday regardless to payment or not). they'd never get a claim raised by august in 99% of cases . as long all these debts were taken out whilst resident in scotland and you have not moved since taking them out but failed to inform the original creditor before the debt sale....... then stay radio silent until sb date is reached. then if you wish send our scottish sb letter. just remember unlike E&W in scotland debts are extinguished, dead , gone , parrot. once SB'd dx  
    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report? The three I have with the May date are moot anyway as either way they are gone  - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they. I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc? I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's. Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
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RBS payed me less than the amount i accepted in there offer PPi *** Resolved ***


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Hi this is my first post

 

Ive just recieved my goodwill payment for my PPi claim in to my bank account i accepted the offer they made but they have paid me over £1300 less than the offer i accepted!,

 

how do i challenge this surely if i accept an amount they should pay that amount as how do they know i would have accepted the lower offer.

 

im so angry i feel like they have conned me

 

Please help

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Hi welcme to CAG, was there no explanation as to why this was done?

Did you have any outstanding debt with RBS that they could offset against.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hi thanks for the fast reply, no i have no dept with them what so ever no loans credit cards or anything, i had 3 payments and they have skimmed abit of each, totaling £1300, I saw a post on here where it happened to someone else but being a new user i cant contact them just dont understand it.

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Was it by any chance anything to with tax deducted from the interest proportion of the claim?

 

£1,300 would make it a large claim though.

 

Have you challenged them on the difference?

 

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Should there not be a statement provided showing this?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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it didnt say anything about any deductions on the offer letter, the offer amounted to £4800 and wat i got was £3485 seems like alot for tax, its more like the % that i would of lost had i claimed through a PPi company.

 

Ive called them and the person on the other end said oh it was obviously calculated wrong, but then they should of re offered a diff amount then.

 

with other case they were trying tull a fast one but have no idea who to call now :(

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they buggers, you would think they would have enough issues keeping customers atm. ill do some google searches and see if i can find another number.

 

why do these things always happen on a fri afternoon lol

 

Thanks for your responses though and if anyone has any contact details would be very much appreciated .

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How would the insurance premium tax be involved in this

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Ins Premium tax won't be an issue here Brig.

 

What needs to be done is to write back to the lender and demand a breakdown of how their figure is calculated. It is no good them just saying "It must have been calculated differently then"...that is no answer.

 

Get them to put the detailed calcs in writing for you.

 

You can then check them with your own figures....have you got the agreement and a record of all the payments made?

 

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kk ill ask them for a written breakdown, there was a breakdown with the offer ie interest earned/deducted etc i dont have any info on the loans, only the agreement numbers but i guess im entitled to have copies of all those payment though too ill call them again on monday and be abit firmer i think

 

thanks guys ill let u know how it goes, wish me luck

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I wouldn't bother calling....do it in writing.

 

You don't just want the offer breakdown...you want the detailed breakdown.

 

Also send a Subject Access Request (SAR) to the lender to get all of the data they hold on you. There is a template for SAR in the CAG library, the link to which is at the top of every CAG page in green. Cost is £10 and they will have 40 days to comply. Add a line into it to say that it is to include copies of all and any agreements you have ever had with them.

 

ims

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When I reclaimed my PPI, they did this to me too - not bos, another company. I think they will just try anything to pay you as little as possible, don't panic!

 

I wrote to them, advising that they hadn't paid me in full, and giving information on what I had received from them, the amount I should have received from them, and the difference still owed. I got back - very quickly - a letter containing a cheque for the outstanding amount and "a sincere apology" for their "genuine error" - since when do these people make errors lol!

 

Be firm. If you have written confirmation of the amount agreed on, they'll have to pay it. Just write a letter to them, as other posters have advised, and you'll get the shortfall, probably with an excuse of them having made an "error".

 

They've no honesty or integrity. That's about the size of it!

 

Good luck.

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as an update the person I spoke to on the phone obviously didn't have a clue what was going on, as this morning i was just gathering all the details I needed from my online banking and there was a £1300 payment paid into my account, it wasn't under a refund though like the others it was an interest payment,

 

So I guess the interest payment was delayed as they paid that separately.

 

So im happy again as now have the full amount owed.

 

Thanks to everyone who helped me during my panic ha ha

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