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    • Hi all, Love this site and it's no nonsense advice, have dipped in and out of the consumer forums over the years, mostly to assure myself that what I was doing was the right thing when dealing with various businesses (almost 100% success rate, thanks in part to reading and more reading here.). Anyway, the time is almost approaching where I might need to ask for some specific help and I have a couple of queries that I can't see definitively answered. Due to financial mismanagement and severe anxiety issues I stopped paying all unsecured debt in December 2018 (one slipped to the first week in Jan 2019 when the last payment was made having rechecked my bank statement from that period - all my unsecured debt direct debits were cancelled in early Jan 2019). This has left half a dozen debts;  a couple of credit cards, a bank loan, Shop Direct and some Hitachi Finance stuff having been sold on and passing the rounds through the usual suspects, Lowells, Link, PRA Group, others related to them, and then back to them again. I have somehow successfully managed to maintain radio silence and avoided anything more worrying than their begging letters.  I have blocked their phone calls and texts, bumped all emails to the spambox and had a chuckle at their desperate letters.  I've never had anybody at the door.  I have been at the same address since before I defaulted and all correspondence comes to my current home address.  I have NEVER contacted them or admitted any debt. In anticipation of them perhaps ramping up action at the last minute I've had a look at my credit report on Credit Karma (rec'd from this very place) and I see that the default dates on these range from May 2019 to November 2019. Also in preperation I've been reading, reading and reading lots here as advised. Obviously being in Scotland there are a lot fewer posts relating to these matters and it's always quite annoying when OP's do not follow up with any outcome on their cases - how rude! This has also left me a bit confused of when I am able to finally breathe easy (although cancelling all the direct debits in Jan 2019 was the biggest sigh of relief as I knew it was all going to be unmanageable and, well, default one, default all.). I've been reading that defaults should be filed 3-6 months after the missed payment but one of my larger debts was defaulted on 27th August 2019 when the last payment I made was 10th December 2018, meaning the first missed payment was 10th Jan 2019.   My query for now is - when should I infer that these debts are prescribed?  From when the payment was missed, or taking the default date plus 5 years from the credit report?   The three I have with the May date are moot anyway as either way they are gone - some letters from Lowell offering me 90% off to settle is what got me thinking these must have been near SB status, however I have one big 10k+ with a July date and another 10k+ at the end of August so I am feeling a bit anxious again, even though I know there is nothing to worry about with the begging letters.  Reading the various forums I am not sure why the OC's didn't take action against me when I read time and again the surprise that other posters haven't already been taken to court for lesser amounts - I'm also surprised I've avoided any action this long as there are plenty in this forum and sub forum who are whisked off to the court by the beggers minions after only a year or so after defaulting.  There are no CCJ/decrees listed on my credit report and I have not received any such judgements against me.  I still just regularly receive the begging emails to the spambox, the blocked phone calls and the letters from the they.   I'm also reading that there is no need in Scotland to send an LBC so what should I be looking out for to know that the time has come to engage with CCA requests etc?   I'm afraid in a fit I threw a lot of the paperwork out but I have a box of stuff I'm going to go through which may have the original letters from the OC's.   Thanks in advance for any advice.  
    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

beatsurrender v yorkshire bank**WON**


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Hi, if they have until 13th to reply you shouldn't raise your claim until 14th. If they reply after you've lodged your claim they're too late and will have to follow the court procedure which means acknowledging your claim and defending it or admitting it is owed, because your claim will have increased to include court costs and possibly county court interest.

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  • 4 weeks later...

letter recieved today 3-11-06 saying they have an intention to defend all of the claim the defendant has 28 days from the date of service of the claim form with particulars of claim or of the particulars of claim to file a defence .

 

whats my next step do i just sit it out or will i have to go to court to defend it myself ? god this is scary now willl they sit and squirm for 28 days AND PAY UP ? PLEASE ANY HELP ?

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Don't panic - sit tight. YB seem to be waiting til the last minute to send thier defence - they are also making some offers at this point of varying amounts. You just have to wait and do nothing for 28 days - you are nowhere near the point of standing up in court - as yet I don't think any one has had to do this yet.

Yorkshire Bank: Claim for £4777.85! :o MCOL sent 03/10/06

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Read up on the court process on the MCOL site. I found that helped a lot, and keep reading the FAQ's etc and the threads so that you get a feel for what to expect. There are a few cases that YB have settled now, so look at the Successes sub-forum as well. As Judi says, you are a long way from court yet, so get reading, because the more you understand, the more confident you will become about the whole thing.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yorkshire Bank PLC

Customer Relations(box14)

Clydsedale Bank Exchange

20 Waterloo Street, Glasgow, G2 6DB

Re: RH/YBR/06-001092

Response to settlement offer.

 

Dear Neil Mckirdy

Thank you for your letter dated 03/11/2006

I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account.

 

I will accept the sum offered (£569-50p) only as part settlement and on the clear understanding that I will pursue recovery of the remainder, and will continue with a County Court claim to which you have until the 29-11-2006 to respond positively.

 

You are reminded that there will be no extension to this timescale.

 

I trust this clarifies my position.

 

 

Yours faithfully

 

is this letter appropriate as the yorkshire have replied to my court papers and have filed acknowledgement of service which gives them 28 days to file a defence am i right ?

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i have recieved a arrears outstanding letter from yorkshire bank for £119-46 p from 2004 is there a letter to send them to say hang on a minute you owe me £1,120 from your bank charges dont you think you should be sortin this out before chasing me for this small sum ? there saying there taking legal proceedings its through jeremy sutcliffe solicitors ?

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Due to some recent events the advice on partial settlements has changed, and it may be unwise to accept this as part payment. YB tried to strike out JulesTools claim as he had accepted the cheque as part payment, but in his case he hadn't cashed it so it wasn't a problem. You could ask YB if they will accept a change to their conditions and pay on the understanding that you will pursue the balance. I doubt somehow that they will accept this, in which case you reject the offer. If they have sent a cheque, cut it in half and send it back.

 

Is the arrears letter regarding the account that you are claiming for, or were there and charges on it. If either of these are the case, then write and tell them that the account is in dispute and they should take no further action until the dispute is resolved. What are the legal proceedings they are threatening?

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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i wont be cashing the cheque should i send it back with a letter and what would i quote in the letter ? yes it is the account im claiming for is owed when they closed my account and it says our client yorkshire bank has passed this debt to commence legal proceedings in that the event you may be liabl;e to pay court costs and solicitors fees ! can i ring the solicitors to telll them this or is it best to write ?

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Put everything in writing. Send the cheque back cut in half, to the person who sent it (Neil McKirdy?) and tell him that you require the full amount of the claim to prevent your court case proceeding.

 

Also write to the person stated on the arrears letter pointing out that the account is in dispute and that no further action should be taken until the dispute is resolved. Send a copy of that letter to Neil McKirdy and to the solicitors who I assume are a debt collection agency. Always put everything in writing, and keep a copy for your own records for when you need to do a bundle of documents for the court.

 

Keep us posted.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Got it in one.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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My goodness it's on time. There's a turn up for the book. In the next few days you will get an allocation questionnaire from the court which you will need to complete, and probably pay a fee, which you will also get back when you win. There is a sample AQ in the the Bank Templates Library on how to complete it.

 

Don't worry about the defence. As long as there isn't a counterclaim on the end of it that will be all you need to do for now. Take a deep breath and read the defence without panicking. I suspect the defence is nothing more than a series of denials that they are in the wrong, that you agreed to abide by the T's and C's, it's all your fault and that they have systems to pay for.

 

If there is anything radically different post it on here and we'll try and help. I found it useful to look at the law that they are quoting, which is in response to the law you quoted on your POC. You will find it all in the forums Statutes Library and if you can pick out the sections referred to you will see you have right on your side. Once you understand the legal bit it all fits into place and is much less scary. You have plenty of time to get your head round it so keep reading.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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It's just a part of the process to allow the judge to decide whether it should be allocated to small claims, fast track or multi track.

 

The guidelines on MCOL explain the court process.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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