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    • and it will be also now written off under age related criteria anyway.
    • DX: Thanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe consequences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points? @Man in the middleI've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
    • Been perusing the actual figures on the polls above wondering where the '16% claimed for deform comes from? I understand that there are 'weighted' end results based on secret calculations ...   Probably going to repeat this later, but remember that the ukip/brexit/reform/deform party has ALWAYS had poll speculation FAR better than their actual  performance at elections - by large margins. SO: The labor and Tory votes come largely from simply the people who say they will vote for them - sorted Lab 43% Tory 20%, with maybe another small 1-2% coming from the weightings of the 'not sures' Greens largely get what is declared from 'other' , although with another declared green bit from the 'pressed' question   So as the share of the voting displayed in 'other' granted to reform/deform is around 11%, where does the '16% too often being reported come from? Seems that reform has been granted as beneficiary of effectively ALL the don't knows and wont says, who when pressed didn't actually declare for someone else ... effectively adding 40%+ to their reported polling % - rather strange given their consistent under-performance compared to polling - or perhaps that is the cause of the higher rating eh?   Now I admit the possibility (probability?) of wingers being ashamed of declaring their support for the yuckey lemon end of the spectrum ... but surely  that should affect the 'Torys as well? Maybe the statisticians have simply weighted in that deform wingers are simply more likely to lie?   But - without 'weightings' and assumptions that faragits will get everything that isnt declared as a definite and unequivocal 'not that Piers Morgan' - reform is on around 11% it seems.   Add to that the history of polling a lot less than the hype - and the simple fact that faragit wingers seem to be spread across the country (presumably skulking in their moms spare room despite being 45+) and greens and lib dems seem to be community minded - I think two seats will be an epic result for farage. Hardly the opposition - far more raving wingnut party.   and importantly - Has farage got a home in clacton yet?
    • "as I have no tools available to merge documents, unless you can suggest any free ones that will perform offline merges without watermarking" (which you don't) ... but ok please upload the documents and we'll go from there
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Vodafone didn't update my address & registered a default!!!!**Resolved**


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Once the trust it gone, the trust is gone

 

In this case Vodaphone has the OP over a barrel.

 

The OP is starting a new career in banking & wants to get rid of Vodaphone because they have defaulted once & the OP just doesn't trust them not to do it again.

 

Obviously the OP will just pay up.

 

In the circumstances I think that Vodaphone should cancel for a nominal amount rather than be seen as a money-grabbing uncaring company that shouldn't be trusted.

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Hi Lee,

 

Thanks for your reply, apologies but that still does not explain why the contract is more to cancel further into my contract than in February.

 

We do not seem to be getting anywhere in regards to the reimbursement and compensation part of my complaint despite this complaint being raised on 15th February 2012.

 

I will contact the Ombudsman today and make them aware to continue their investigations as you previously advised me to request that they wait until Vodafone have finished their investigations which I have done. Unfortunately, I am still chasing this complaint up every 2-3 days and have not yet received from you a date when you will have resolved my complaint.

 

As you are aware I am flying in 11 days, arriving in Australia on 21st May 2012. I am worried that due to this complaint my bank account will be overdrawn as I had budgetted to the last penny, regrettably not taking into account 1. how much this complaint will cost me 2. that Vodafone would increase their early termination charge from £492.00 quoted in February 2012 to £560.00 quote in May 2012.

 

"When something goes wrong with a company, it's not the issue that ruins customer confidence it's how quickly and efficiently that company fixes the problem".

 

Hi Sam,

 

I appreciate that you want to get this matter concluded as soon as possible.

 

As such, I will be getting back to you very soon to discuss things further.

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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I am very relieved for you. Hopefully you can fly away without any worries.

 

I will mark this thread as resolved and place a link in the successes thread

 

Any chance of an update to what VF have done?

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If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Vodafone reimbursed my costs think it was totalling £180 and reduced the line rental for 3 months. But I just requested this be knocked off the earlier termination charge and paid the termination fee. I fly in one week and after 3 months the Default is finally removed, I have been reimbursed and I saved money on the settlement figure which I have had in my savings account with the full intention of leaving them this month anyway due to flying to Australia, I am just pleased that my bank account is not in the red and I am leaving without this hanging over me anymore.

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That is good. Vodafone got their fingers burnt a few months back (do a search for philharg) and that may be why things went well (eventually) for you

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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I have done the search, thank you for bringing this to my attention. During a rant about Vodafone down the pub I found out a friend has been defaulted with Vodafone very similar situation to this. I will make them aware of this post.

 

Turns out 3 of my friends have defaults which they believe are in error from Vodafone. All directed to these message boards. This message board has been a god send!

 

Personally, I am a PAYG customer from now on, phone contracts are more hassle that they are worth!!!

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Hi Sam,

 

Thanks for updating the thread to confirm that this has been resolved for you.

I have done the search, thank you for bringing this to my attention. During a rant about Vodafone down the pub I found out a friend has been defaulted with Vodafone very similar situation to this. I will make them aware of this post.

 

Turns out 3 of my friends have defaults which they believe are in error from Vodafone. All directed to these message boards. This message board has been a god send!

 

Personally, I am a PAYG customer from now on, phone contracts are more hassle that they are worth!!!

 

To ensure that the concerns of your friends are investigated could you ask them to email me with their details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

As you'll know, once they've sent them they'll receive automated replies with reference numbers. To ensure that I receive them they're welcome to start their own threads and post their respective reference numbers and I'll get back to them as soon as possible.

 

Best wishes and all the best for your future in Australia.

 

Lee

 

Web Relations Team

 

Vodafone UK

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I will see them next Friday. I will let them know :-)

 

All the best

 

Sam

 

Hi Sam,

 

Thanks for updating the thread to confirm that this has been resolved for you.

 

 

To ensure that the concerns of your friends are investigated could you ask them to email me with their details via the Contact us form here quoting the code WRT135 - CAG Forum in the subject line?

 

As you'll know, once they've sent them they'll receive automated replies with reference numbers. To ensure that I receive them they're welcome to start their own threads and post their respective reference numbers and I'll get back to them as soon as possible.

 

Best wishes and all the best for your future in Australia.

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 4 weeks later...

Hi Lee,

 

My Phone still appears to be locked to Vodafone UK despite paying the early termination fee. I was looking to get Vodafone Aus pay as you go sim but it wont work as the phone remains locked.

 

Please could you arrange for the phone to be unlocked.

 

Many Thanks

 

Sam

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Hi Sam,

 

I hope that your move has gone well so far.

 

You can request an unlocking code for your phone online via our website here.

 

In the event that you've requested this already could you let me know the reference number of your request to enable me to get it followed up?

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 1 month later...

Lee,

 

I have received online notification via email that Vodafone have sent me a bill....

 

How can this be when this has already be finalised???

 

I am getting rather annoyed that this situation continues even though I have been in Australia for 6 weeks and my contact was cancelled on 22/5/2012. How in July do I have another bill.

 

I paid what I owed for May!!

 

I have emailed regarding this but have got the "for security please confirm the last 2 numbers dialled..." email!!

 

Hi Sam,

 

I hope that your move has gone well so far.

 

You can request an unlocking code for your phone online via our website here.

 

In the event that you've requested this already could you let me know the reference number of your request to enable me to get it followed up?

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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  • 2 weeks later...
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