PPI newbie with oldie claims

[brett48]

Thanks Mike, just goes to prove that oldie claims can work, even after shredding all paperwork!

 

Brett

[brett48]

After an 18 month wait, FOS have finally ajudicated on my Lloyds credit card claim and not upheld it! I thought I had a pretty clear cut case as I was self employed during the lifetime of the card and I am sure that it was not made clear that the PPI was optional when I took out the card in the early 90s. Unfortunately, I do not have any documents relating to the original application and the Lloyds SAR only came back with stuff from 2000 onwards.

FOS says that I was eligible for the policy which I find hard to believe. I suspect that Lloyds do not have the policy details from early 90s and have sent FOS details of a more recent policy that does include self employed eligibility but it would be difficult to prove that this did not link to my PPI.

FOS also say that due to the length of time, they cannot be sure that the PPI was presented as optional so the onus is on me to prove it was not optional to back my claim.

 

I can appeal on the aujudicaion but I am not sure if it is worth it. I do not have any new evidence and I am not sure if there is anything more that I can say that will overturn the decision.

 

Has anybody got any ideas/comments on the next step or should I finally admit defeat on this one?

 

On a more positive note, following a recent loft clearout, I have now found documentation relating to PPI on my Lombard Direct Loans and Santander are now on the case. I also found some PPI documents on an old Lloyds business loan. This was typically knocked back by Lloyds with their standard rejection letter and has been passed to FOS - Based on the credit card experience, I am not very optimistic about a sucessful outcome when they get round to ajudication next year.

 

Brett

[ims21]

If it were me I would escalate the matter to an ombudsman.

 

When doing so ask for them to provide details as to why they believed you were covered when in many instances the PPI was useless to the Self Employed.

 

Ask them on what basis they believe you were eligible.

 

Ask them if they relied on a copy policy sent to them by the lender and ask them how they are sure that any such poicy was the one applicable to you and not a later version.

[brett48]

Thanks Ims, I will give it a go on questioning the policy that Lloyds sent to FOS.

 

Brett