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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Not sure if anyone can help but

 

just had a hand delivered letter posted through my letter box for A liability order against me for none payment of council tax to the value of £4129.05 plus £24.50 costs.

 

It is demanding full payment by 19.02.12 (today is the 14th ) or an agreement of £379.05 up front followed by 10 weekly payments of £375.00.

 

Nobody has spoken to me to find out what my income is or my situation, I honestly don't think it's worth phoning them to explain.

 

I have just been made redundant from my job and i am in receipt of contribution based Job Seekers @ £67.00 a week,

my husband has just been put on short time and only bringing home £145.00 a week and I am not being offered any help towards my rent due to my son earning £120.00 on an apprenticeship.

 

I appreciate that I owe this money and it does have to be paid but I have never spoken to anyone from this company

and the Council Tax are not willing to take the debt back.

 

What rights do these bailiffs have can they come in.

 

My neighbour has informed they popped round the back of my house is that legal..

 

Please help. Thank You :sad:

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DO NOT PHONE THEM.....Right they have no right to enter property unless you let them in or you leave a door or ground floor window open. there is two ways to deal with it one is to pay council direct using the councils online system, but keep them regular. You may be classed as vulnerable (others will know better if you are then the council have to take it back) Right lets deal with bailiffs threats

1 They can not force entry or get a locksmith to let them in

2 Dont let them in at all keep curtains downstairs shut (normal trick is can I come in to set up payment plan they then do a levy on goods) so keep them on the door step.

3 They can not get you sent to prison

4 They dont have a van round the corner to get the goods if you dont make a payment

Keep door locked and speak to them through letterbox if you have to speak to them however you dont have to speak to them, if you have a vehicles park them away from property and get back garden secured. I would start paying council via online (what you can afford dont pay what you cant afford) once bailiff realises his threats arent working they will send debt back to council then you can show council you have made payments on a regular basis and they should allow that to continue. but DONT RING THEM that is what they want you to do they are experts at scaring you with all sorts of threats.

I know my rights Mr DCA I'm with the CAG......hello hello where you gone Mr DCA8)

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I'm not judging by saying this but to owe that much must mean this has gone on for 2/3 years or more and you will have more than 1 Liability Order against you. You need to speak to someone at the Council and ask the following questions:

1 - how many Liability Orders they have against you

2 - the dates they were obtained

3 - the addresses they were for

4 - the period of time each covers

5 - how much each one was for

6 - how much is still outstanding

7 - the dates they were passed on for enforcement

 

The Council can take things further if it appears they think you are wilfully refusing to pay. The ultimate sanction is for them to ask for a Committal Hearing where you can be asked to explain why payments have not been made and this can result in a term of imprisonment as a last resort. They can also make you bankrupt and if the house is your own can be made to sell it and saddle you with all the costs which could run to £30k or more.

 

Now the bad bit is out of the way there is a way to move forward and that is to pay the Council direct using online banking, Council website or automated phone. You may have to budget extra for lawful bailiff fees. If you do this it shows a willingness on your behalf and would make it hard for the Council to go ahead with further action. If you do do this then pay a regular amount at set intervals - £10 every Thursday for example.

 

You must remember that Council Tax is a priority debt which must be paid ahead of bank loans & credit cards. The 1 April is fast approaching when the new CT year starts and the worst you can do is to ignore that as it will only compound your problems.

 

PT

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If a bailiff were to come into your house he would need to levy upon goods for approx £30,000 or more (auction value) to cover a debt for this much. There is no point at all in allowing the bailiff to have entry into your home as this will make your situation much worse and the fees would be simply unaffordable.

 

Given the size of this debt, it is very important indeed that you are able to demonstrate to the council that you are willing to make monthly payments against this debt as otherwise, there is a serious risk that you could be taken to court on that basis that you have "willfully refused" to pay your council tax. I am very surprised indeed that the council have issued Liability Orders for previous years any sooner. They should not have allowed the position to get this serious.

 

Please ensure that you put a payment proposal in WRITING to the council and I assume that you have applied for council tax relief following the recent job loss.

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