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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Help Got A letter from M T Collect


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I received a letter off these people today, except calling themselves 'Mitigate Trace and Collect'..

 

From reading the letter I got a little worried with the threatening of taking me to court so I called them

- baring in mind they claimed to have tried many a time to contact me, yet I'd never heard off them before!!

 

phoned them on 0131 213 1101 and asked to set up a payment plan,

the lady I spoke to on the phone was lovely until I said I couldn't make a first payment until the 28th..

 

They cannot hold my account and it will now be passed to the doorstep collection agency,

I asked if they could actually come to the door and collect as I believed you had to have a CCJ against you for that to happen,

to which she replied 'you will just have to sort that with them won't you'...

 

Clearly not a professional company at all - not worth speaking to just report them!!

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Hi Pealady and welcome to CAG.

Just for information, they can turn up on your doorstep without a CCJ and you can tell the to bu**er off and if they refuse, you can call the police

 

On the letter, did it have an address for communication?

If so can you post it up.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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Big mistake phoning them!!!

Welcome To CAG.

Do you know what they are

attempting to collect???

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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They are collecting a debt from capital finance one (payday company)..

 

I originally tried setting up a payment plan with them

but they said they couldn't and wait for it to go to the debt collection agency and I will be able to.

 

I'm not one to dodge what I owe and if I had the money I would genuinely pay it but they just arent helpful at all!

 

The only address on the letter is "payment house, PO Box 66675, London, E11 9EG"

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new thread created

 

scan the required letters/agreements/sheets

as a picture[jpg] file

remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

 

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf

than many single ones

or if you have PDF as an installed printer drive use that

or use word and save as pdf

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

then hit reply button

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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all your posts are here

 

please use this thread

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Sorry to jump on the bandwagon but I'm in the exact same boat.

 

Took out a loan with CFO some time ago and couldn't pay it back.

Came to an arrangement with another 3rd paty they used - Daniels Silverman - to pay back £20 a month.

This was all agreed and I made the payments, but in the meantime i applied for another loan,

with another payday loan company calling themselves something else

- no reference to CFO or anything to do with them.

 

The application involved debit card details.

Next thing i know £400 is taken from my account and CFO claim it was their right to access my money through their little 'sting' website.

 

this started a big wrangle and i tried to get the money back but couldn;t get it.

 

In the end i just said to hell with them, even though they still had the nerve to write demanding the residual £260 (i only ever borrowed about £200).

I ignored it, but then eventually wrote saying i'd pay it off £10 a month.

Never heard back.

months and months passed, i start getting these silly texts from MT.

And now i get the letter.

Like i say, i'm not currently paying it back but i'm damned if i'm going to start doing so through one of their fake, illegal pseudonyms.

Can anybody suggest what the best course of action would be?

Can scan in the letter if needs be but it says exactly what the others say...

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Sorry to jump on the bandwagon but I'm in the exact same boat. Took out a loan with CFO some time ago and couldn't pay it back. Came to an arrangement with another 3rd paty they used - Daniels Silverman - to pay back £20 a month. This was all agreed and I made the payments, but in the meantime i applied for another loan, with another payday loan company calling themselves something else - no reference to CFO or anything to do with them. The application involved debit card details. Next thing i know £400 is taken from my account and CFO claim it was their right to access my money through their little 'sting' website. Anyway, this started a big wrangle and i tried to get the money back but couldn;t get it. In the end i just said to hell with them, even though they still had the nerve to write demanding the residual £260 (i only ever borrowed about £200). I ignored it, but then eventually wrote saying i'd pay it off £10 a month. Never heard back. Then months and months passed, then i start getting these silly texts from MT. And now i get the letter. Like i say, i'm not currently paying it back but i'm damned if i'm going to start doing so through one of their fake, illegal pseudonyms. Can anybody suggest what the best course of action would be? Can scan in the letter if needs be but it says exactly what the others say...

 

Hi and welcome to CAG.

 

I will leave your post here as a warning to others but I would recommend you start a thread of you own.

Can you remember the name of the second loan company.

 

How long ago did they take the extra money?

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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scan up that letter please:

 

scan the required letters/agreements/sheets

as a picture[jpg] file

remove all pers info inc barcodes etc using paint program

but leave all figures and dates.

 

goto one of the many free online pdf converter websites

it would be better to upload a multipage pdf

than many single ones

or if you have PDF as an installed printer drive use that

or use word and save as pdf

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

then hit reply button

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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