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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Logbook loans came to my house and tried to take my car


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Yesterday whilst at work my girlfriend rang me to say there was a guy in a recovery truck at the door saying he was here for my car (it's safely tucked away so no worries about that). I did expect him to be pushy but what he did was fairly shocking and indicative of the reason they are being pulled

 

1st he knocked on every neighbour in my streets door saying I was in serious debt and did I still drive a certain colour/make of car. He then told my mrs he was going to have me arrested for theft of my own car (?) and he then rang me. He told me to give up the car or be locked up, obviously thanks to this site I was wise to what he was up to and I said you can't have me arrested it's a civil matter. He then said the police would take his side. I mentioned that LBL no longer had a credit license as of 17th May which he said is untrue, but he wouldn't answer when I asked if NR had been banned from acquiring new customers, they could simply chase old debts. He said that they could just sell the book come May and I would still get my car taken. I mentioned that selling the debt to HIllesden Securities would render the BOS void which he didn't reply to

 

I asked him if he had a court order via text but he did not reply, and I then asked him to forward the details of the court order on so I could verify it, and if it was vaild I would give him the car, but he would not

 

The way these people do business is shocking, he even claimed he was a bailiff with powers to enter my home if he could not get the car. The sooner these lot are gone the better. I am happy to settle the debt, but it will be on my terms and not theirs! I just thought I would share this so people know they are still up to their old tricks

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Just what the neighbours told me he was saying, he went inside one of their houses, but I dont have anything much to do with them. Why do you ask?

 

Actions such as that break many rules and laws, it's just not allowed.

 

There is a Data Protection breach.

A breach of the OFT guidance on debt collection.

They have also breached harassment laws.

 

Have you received a default or arrears notice?

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Actions such as that break many rules and laws, it's just not allowed.

 

There is a Data Protection breach.

A breach of the OFT guidance on debt collection.

They have also breached harassment laws.

 

Have you received a default or arrears notice?

 

Yes I knew I was due for repossession, however it isthe manner in which they have gone about it that has shocked me. I am quite embarrassed now the whole street knows that I have debts Down to him letting them know he was here to reposess my car. I would like to do something about it but I am not sure to what extent my neighbours would back me up in so far as witness testimony etc

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I suggest you check all your original paperwork if you still have it. You will be amazed what these people get up to. You literally would not believe it.

 

These guys probably smooth talk you but hide some of the charges.

 

I' m suggesting PPI - if they sold you Pavement Protection Insurance or something similar (probably hidden in the small print) etc at the time you took the loan out, that should stop the bailiff from knocking your door or our nosey neighbours.

 

I will be interested to hear if any other Members find sucha PPI premium in thier contracts, it is almost unbelievable, not mentioned by the Agent when he calls but charged for all the same!

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  • 7 months later...

whats that?

 

incase you break the slabs if you park up the kerb?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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