Capital Finance One (CFO)

[Jordansfinancial]

Im not sure if this is the correct section to post but I felt it worthwhile to ad my story to see if it is familiar to anyone else's.

 

Around about June 2011, I was going through a rough patch at work with running my business I lost control of my bank accounts etc (this is another story for another time) So I turned to Capital Finance One (CFO) for a loan to get me through roughly a week. This was the biggest, single mistake of my life to date.

 

After repaying the debt I decided to re laon and continued this process until about september 2011. At this point after having some issues already with contacting CFO I decided to repay the interest only element and rolling over. This was fine up until the point that in October 2011 my debt had somehow jumped up to £475. This was due to the fact that even though I rolled up my interest they still decided to add penalty interest and charges.

 

So, this is really where the fun began! At this point i tried without sucess to call the CFO offices, when I did eventually get through and started to discuss the problem they hung up. This process continued for a further week. By the end of week 2 i manaed to speak with someone again and was told in no uncertain terms that i should either email or Post if I had a complaint. So I followed both routes only to receive an email response back a couple of days latter explaining that i owe the debt and that i either pay it or it will go to court. i continued to write and email CFO until I started to recieved calls, letters and texts saying that they were going to pass the debt onto Daniels Silverman. I wish that that had done his as I have dealt with them before and they are a very professional outfit.

 

This has been going on for some considerable time so i choe to ignore everything and i finally stooped hearing anything late November 2011. Yesterday, 9th February 2012 I received a Text from FinalNotice detailing the following:

 

' [EDIT NAME] , I am due to CALL to your address TODAY TO STOP action call 0161 738 1203 to make a token payment TODAY. [EDIT NAME ] . CASE ID 52490'

 

I decided whilst travelling home from work I would call this number to speak with Mr [EDIT NAME] , when i eventually got through I was told that he was a field agent so i couldn't speak with him. The perswon on the other end of the phone was extrememly rude asked for my case ID which I gave. This was the conversation AS spoken by the other person so that you can understand what it is i am dealing with'

 

Company ' [EDIT NAME] yeah, Right you owe us £875

Me ' Not that I'm aware of'

company 'Right so your saying you dont owe 875 quid to capital finance den haha'

Me ' Well no, i owe them money yeas but not what you saying'

Company ' Yeah yeah right mate , well we are gonna come take stuff from your house, see ya'

 

That is word for word how the conversation went. I have began to try and call them back and everytime i got through I got cut of by them.

 

Ok, So today I have contacted BCCA and FOS and both will be receiving a letter and I shall for good measure copy in Capital Finance one.

 

It frustrated me so much as I am an FSA registered individual and i just no if I would have treated one of my clients not even half as bad I would be hung drawn and quartered. I know that we are our own worst enemies by borrowing money fom these people but why are they allowed to get wawy with it?

Edited February 9, 2012 by ims21
Names of individuals removed

[dx100uk]

read around here on recent threads

 

you'll soon get the idea!

 

record your call if you make anymore please

though you should never talk on the phone about your debts EVER

 

dx

[Jordansfinancial]

Thanks I have been looking through posts and they are very helpful, Im aware not to talk about debts on the phone but I will catch them out soon enough. My business is dealing with mortgages, investments, pensons etc etc so I have installed a very good telephone rcording system. I am just in the proces of getting my obile linked into it. Once I have achieved this I wll have all number of calls recorded from this company and others.

 

Rich