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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Help please - PPI claim and tescos *** SUCCESS ***


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I have an outstanding loan with tesco that was defaulted as a result of financial difficulties. I was paying a reduced figure for some time and then was made redundant and began to be chased by DCAs.

 

As a result of which I requested my cca and after five months it has been sent through and confirms that there was PPI on the loan. Since it has been about as much use as a chocolate teapot I am keen to reclaim the PPI and any interest due to reduce the debt (I don't deny it and never have.

 

I have spent the evening reading and am really confused - would anyone be kind enough to assist me and walk me through. The fact I defaulted part way through is a lot of my confusion, I'm not sure how to work out what to claim and I definitely don't trust them to tell me an accurate figure.

 

thanks for any and all help in advance :)

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Hi

 

Yep, more than happy to help.

 

First, take a look at number 1 in my signature.

 

Then go along to the fos website and download their consumer questionnaire ready for completion. While you're there have a look at the case study PDFs to get some more understanding.

 

You now have your agreement but do you have all the statements or a detailed record of your repayments, i.e. dates and amounts you have repaid, including the reduced payments?

 

Regards

 

ims

 

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I've read that link although I shall be reading it again, takes a while for me to get things straight in my mind.

 

I know I have some statements of accounts but in all honesty my record keeping has been somewhat hit and miss so it's doubtful I have a full record, I also trusted the OC so carried out a lot of business over the phone (I know better now).

 

I shall sort out what I have and download the questionnaire and come back. Thank you.

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Hi

 

Don't worry, we can help you all the way with this.

 

If you haven't got a complete record then you'll need to send Tesco a Subject Access Request (SAR). This should yield all the information they hold on you. It is an information request made under the Data Protection Act and has a cost of £10. They will have 40 days to comply. Amongst other things you should get back a transaction history on the account and from this it will be possible to establish the dates of repayments and the amounts.

 

There is a template for this in the CAG library, the link to which is at the top of every CAG page in green.

 

It would also be wise to prepare a schedule of claim (SOC) so that you know what you should be getting back. We can deal with that when we know what payments were made and when.

 

As you say, there is a lot of info on the site and it does get confusing sometimes. One thing that may help is for you to make notes of information you think is relevant as you discover it. That way it helps it stick in your mind and also enables you to query things you don't understand.

 

Regards

 

ims

 

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  • 4 months later...

hi there, I'm back again.

 

Being somewhat laid back (horizontal may be a more appropriate term) and letting Tesco and various DCAs tie themselves in knots I let this slide for a wee while, however I have now received from Tesco a full statement which has allowed me to fill in the spreadsheet for interest.

 

I am working on the questionnaire, partially filled in

 

One question ref the amount I can claim - the original premium plus all repayments and interest on those repayments - is that right?

 

(sorry ever so slightly dense when it comes to these things :) )

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Hi

 

The relevant spreadsheet is attached

 

You need to work out what percentage of each monthly payment related to ppi. This is given bythe formula " ppi loan amount / Total loan amount (inc ppi loan) x 100"

 

You then apply that percentage to each repayment you have made which gives you the monthly figure you have paid for the ppi part of the loan. List these amounts in the spreadsheet giving the date of payment, the description and the amount.

 

ims

 

StatIntSheet v101.xls

 

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That's the one I've completed I was just wanting to confirm that the claim is for that plus the original premium? It is a little messy as I have made various smaller payments due to change in circumstances and have worked these out by applying the proportion from the original repayment since I assume they have been allocating it this way

 

The fos questionnaire asks for a policy number which I cannot find on any of the documents so far sent to me by Tesco's so looks like I still need more information

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The spreadsheet calculates what you have actually paid and thus what you will get back in your pocket.

 

Under fos/FSA rules the remainder of the loan is restructured to remove the remaining ppi and associated interest from the loan

 

Don't worry about a policy number...you don't need that (Very few people have their policy number)

 

ims

 

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  • 1 month later...

Right, after a slight hiatus while I sorted out other details I'm back to looking at this again.

 

I have completed the spreadsheet and the FOS questionnaire and started a letter. All of the numbers are confusing me however, obviously the original loan amount and policy premium need to be on the letter but does the amount on the spreadsheet?

 

Or do I simply submit it all and wait for their reply?

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Hi

 

All you do is send the completed fos questionnaire together with a copy of the spreadsheet to the lender with a brief covering letter just simply saying domething along the lines of "Here's my claim, give me my money back"

 

ims

 

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  • 2 months later...

Been a while and it has been pretty quiet.

 

Got a successful response yesterday :whoo: but before I sign it and send it back couple of questions:

 

1. the amount offered differs (in their favour) by about £75 - is it worth arguing given the total is nigh on 3k?

 

2. thie offer only relates to the premiums paid by me - no mention has been made of the initial premium attached to the loan and what happens with that. This is still part of the outstanding amount can I trust them to recalculate this or should I get them to confirm they are doing this. Is there any wording to be clear about this the knowledgeable people can advise?

 

Thanks to everyone who helped me get this done, I now have 3 out with Barclays and discovered last week that at some point a credit card had ppi as well so waiting on those now.

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If the difference is only £75 on a £3k amount then I would think that is an acceptable margin of error and I wouldn't bother challenging it.

 

You pay the initial premium by way of instalments so they will give you back the instalments plus the bank's interest plus 8% otherwise you would be getting the premium back twice.

 

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thanks that's pretty much what I was thinking with the difference - it is a small part of the deal really and I didn't quite see the point of arguing but always worth seeing what those more experienced think.

 

That also makes sense on the premiums - as might be obvious I'm not that good with this financial stuff and get easily confused :)

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