Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Invoice after being told 'No Charge'


AnoldRimmer
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4656 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi we took our dog to the vets after swallowing something. It was out of hours and we rang first and were told to bring him in and the vet would make him sick to bring the item back up.

 

When we saw the vet, we were told that we should not have been told to come in and they would not be making him throw up as it would put him at more risk of the item getting stuck. They apologised to us and told us that because we should not have been told to go in, then there would be no charge.

 

We have subsequently received a bill for consultation fees.

 

I have raised it as a dispute saying we should not be being charged, and they have threatened to increase the Invoice if we do not pay it immediately. (They say the amount charged is incorrect!)

 

1. Is there any point in continuing to dispute?

 

2. Can they increase the original invoice and chase us for the increased amount if we continue the dispute?

Link to post
Share on other sites

Hi Anold

 

Welcome to CAG

 

The guys will be happy to advise as soon as they are available.

 

If they said there would be no charge, then there should be no charge. Send them a letter of complaint. If they still chase you for monies, then you may register an official complaint with the Royal College of Veterinary Surgeons.

 

http://www.rcvs.org.uk/home/

Link to post
Share on other sites

1. Well yes if you belive you are correct. The problem will of course be proving what you were told.2. Well, as you are disputing the original invoice then it doesnt really make any difference if they increase it. Generally though, no, charges cannot be increased unless there is a 'contract' between you that says otherwise, something along the lines of 'payment within 21 days or interest will be charge at x%'. Of course if it did actually go to court and they won they could claim 8% interest and maybe additional admin fees if they could prove a contract existed and allowed such items.In the absence of any signed contract between you, i think they would have a hard time in court should it ever go that far.Andy

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...