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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MBNA debt - Wright hassle / AK claimform


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  • 3 months later...

Hi all, FS..hows the fight going?

Had a DN from experto recently, not sure what thats all about,m considering I am waiting for a NOA to find out who owns my account now.

Have had a letter threatening court action from a company called Fairfax, anybody had any dealings with this lot or know anything about them?

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I too have had the threatogram from Fairfax.

 

They are chasing an MBNA debt that has been unlawfully rescinded so they can pursue all they want !

 

It looks like this is another bulk operation that happens every so often.

 

Lisa

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  • 2 years later...

Hi folks,

 

I have received a Claim Form from Northampton CC after a long period and many letters from solicitors and DCA's. I have been following the events of others on this forum and have learned a lot but need some help on how to defend this / next stage.

 

When I originally asked MBNA for a copy of my CCA I received a copy of an application form dated 1997 and some time later a Default Notice. I cannot see any assignment to any of the following companies who I have had letters from since including Aegis, Experto Credite, HL Legal, Fairfax, Tempus and Aktiv Kapital (Claimant on Court form).

 

The Final Notice received earlier this year was also from Aktiv Kapital who have referred my account to Quantum Debt Recovery / Wright Hassall LLP who are named as the company I need to send correspondence to.

 

Over the period I have had offers to wipe up to 50% of the debt off.

 

I think I need to reply through the Acknowledgement of Service part of the claim, is this right?

 

Thank you

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cpr31.14 request to claimants solicitors for all the docs that they mention in their poc, cca request to claimant .Acknowledge and defend all. It would help if you typed up verbatim the poc minus pers details.Watch your timeline 5 days deemed served, 14 to acknowledge aqnd further 14 to submit defence

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Hi, thanks for that.

 

So, CPR request and a CCA request? Separate letters?

 

POC details in greater detail:

 

The claimant is an assignee of the following debts, notice of assignment having been given to the Defendant in writing:

 

MBNA POINTS - DIRECT (EXISTING) £*****

Account Number ****************

 

Despite demands for payment, the above amount remains due.

 

The claimant therefore claims the sum of £****, interest under s.69

County Courts Act 1984 and costs.

 

I am going to return the Acknowledgment of Service to the court, will this automatically give me 28 days to prepare my defence or is that a separate letter / document?

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yes cca request to claimant, CPR 31.14 to claimants sols who have obviously launched the claim with no supporting docs other than a notice of assignment in the hope of a simple judgement by default. Having acknowledged you have 33 days from the date of issue of the claim to submit your defence do not miss this deadline docs or not.

PLEASE HELP US TO KEEP THIS SITE RUNNING

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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Hi,

 

 

Thanks for help so far. Another question - I am sending a CCA request to Claimant who is listed on Claim Form and their address is overseas, do I send it there?

 

 

The box under that on the claim form says "Address for sending documents and payments"

 

 

The name and address in that box is for some Solicitor based in UK, can I send it to the claimant or do I have to follow the above?

 

 

Thanks

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I would send to uk sols in this instance

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deliberately vague due to lack of supporting docs on their part imo, do not miss your submission of defence date regardless of whether you receive any docs or not in the meantime

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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get those requests off asap, though all you will be able to request under cpr 31.14 is a copy of the notice of assignment and a statement of account (use the standard template letters in the Library)

PLEASE HELP US TO KEEP THIS SITE RUNNING

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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dn and termination notice not mentioned in poc any other docs is fine

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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wait and see but do not miss the submission deadline. Plenty of example defences on here without receipt of docs

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Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

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