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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Newmans chasing my Amex account


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RMA Resolve based in Preston deal with all major cc companies and have connection with Moorcroft

and possibly other agencies if you are going to contact them personally if would contact

by snail mail.

Can you post up the agreement so the guys can advise please?

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Hi bubbsie is this just a blank pro forma agreement form or an application form ie does it have any personal details on it?

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AS much as I respect Tingys opinion Bubbsie I reckon they are taking the P**s with that who on earth would be willing to pay

out on that information ,If I send yo a blank form saying this is what your contract might have looked like if you had one TWADDLE:-x

I think write back and tell them you reject the documents as being valid proof of any alleged debt and bit remains in dispute

until they fulfill your legitimate request. RANT OVER:madgrin:

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Yea the more the merier keep putting the pressure on them to provide the correct information and until the do there is sweet F/a they can do and

if they go to final response you can get FOS involved . Good luck bubbsie glad the rant helped.

Brig

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Pnic ye not bubbsie, can we get a look at this form please?

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Hi Bubbsie the one with the scientific formula,

can you describe the wording at all as it sounds as if it may be a computer screen prit

 

Brig.

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The seems like a screen print of the account set up being entered on to their system to me bubbsie

some of the others may have more info but i really don't think it constitutes any sort of agreement more like the

processing of an application.

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I just had a look at A SAR I did for a friend and the document in it is so similar and it is tagged

SP account app set up . They do like their abbreviations just like the army.:madgrin:

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I think get the letter off and remind them again it's in dispute it'll probably get on their T*ts but so what.:boink:

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Have you noticed over 200 guests on this sub forum

hello guests:suspicious::spy:

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  • 4 weeks later...

Hello again bubbsie, as you know never phone what ever they say.

There's no e-mail address on their site that I can see,perhaps someone has it.

Although in my humble opinion it would be best sent recorded delivery.

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Keep me posted, let me know if you need any help.:-)

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