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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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beginning of fight against possession order


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Hi,

hope you don't me butting in...but it does seem that there are a few of us currently going through the same thing...at my hearing last week i did state to judge that i have made many efforts and also asked the mortgage company to add remaining arrears to the mortgage term...

 

The judge simply replied that 'the mortgage company are not obliged to accept' - after this he granted the possession order...

pity i did not know of this forum prior to May 14th!!

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hiya joncris,,,

was your no 25 reply to my no 24 message if it was thanks

did have a look at the above link but mine is from a normal mortgage company bank, so the link does not affect me,

however, the norgan point of law is interesting to me,

depending on the reply i have back if it does not go to plan, can i then advise the mortgage company to apply the norgan law to my arrears, this would be a proper solution and not to waste the courts time.

 

well, lets just say my complaint makes an interesting read, we shall see which way they jump - keep you all updated

 

applying for the suspension order does this allow us the option to find the funds to clear the arrears then, or does this still enable the mortgage company to still evict us?

 

ciao for now MAZ

Im happy to help with support and my own thoughts, but if I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action.:)

 

my new motto is,,,",Taking back control of your life and home - such peace is priceless"

 

This is all due to truecall device , have a serious peek at this you will be thankful like I am x laters angel :D

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Quite! & now you need to know if they have cos they wouldn't have told you if they did. Now you must insist on knowing as it may influence your strategy in any litigation.

 

Be advised that even if they are using the same name it doesn't mean they haven't sold it. Apart from demanding answers, in writing, check your most recent bank statement & see who your paying as sometimes they inadvertently disclose by recording who's receiving your payment

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Phone them 1st then write asking them to confirm their telephone responses in writing.

 

If they have sold listen to them bluster as they try to think of ways to NOT answer your questions truthfully or you'll get the "I haven't a clue what your talking about madam/sir" response which may actually be true as they don't always tell the Indians what they are doing

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Ask the killer question "excuse me but can you tell me if my mortgage has been securitized" If they admit it has then it's been sold & you no longer have the protections afforded to prime borrowers

 

If they don't admit you still need to make further enquiries

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received reply from mortgage company saying they are sorry but they cannot accept repayment proposals or capitilising as it would take too long to pay off arrears. still waiting for a reply to my letter asking about securitization. court date has been set for 27 june so l guess we just wait for the court papers to arrive?

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Hi Ellie,

 

Re:''they cannot accept repayment proposals or capitilising as it would take too long to pay off arrears.##

At my hearing on 14th May-- i too was told exactly the same----although since then i have learned on here that i should have quoted some legal decisons---

when i get my eviction notice i will be hopefully outting together a plan of action( with help from this forum)

The legal case quoted( Norgon) do all District judges have to abide or can they go off and make their own rulings-- It's just that i no linger have any faity in theDistrict judges way of thinking

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received the court papers this morning they look pretty straight forward my first question is l have them in my name and then identical papers addressed to OH so do we both need to fill out the 2 forms or can we just use 1 of them?

Second question pls we have also received a letter from mortgage letter asking for repayment proposals even though they replied last week saying no to what we offered,so l presume l write to them again so it will show the judge that we have tried to come to an agreement.

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The request for proposals is to make the court think they have tried to help without success. You must tell the court you have more than once tried to negotiate with them & on each occasion they have refused point blank to help or cooperate

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As it's imminent prepare a skeleton/summary defence & hand copies to both the claimants rep & the court Usher/Judge before your called into chambers

sorry l know this is probably a stupid question but how do l do that?

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Write down why you think an adverse Judgment should NOT be given & you reasons including any case law which you feel may help your case.

 

For a Cheltenham & Gloucester v Norgan argument to work it's important to show the court you have tried to offer a solution which has been rejected

 

That the lender instead of helping seems intent on evicting you & if the Judge states he/she has no choice but to grant the repo order you can show he/she is wrong by arguing Norgan which shows he/she does

 

Remember to take 3 copies plus 3 of the full Norgan Judgment

 

In summary this is what you should argue :

Suspended possession order

 

The Court is likely to suspend the order if you can show that you can repay your current mortgage and the arrears over a "reasonable period of time". You must have the means to meet the current monthly instalment in order to have a suspended order granted.

As a result of cases that have been heard by the Court of Appeal, the Court should now treat the remaining term of the mortgage as a reasonable period of time. For example, if you owe your lender £2,000 and there are 200 months left to run on the mortgage, divide the amount owing by the number of months remaining and you will have to pay £10 per month to clear the arrears. This would be a lot less than your lender would expect. If you can meet the mortgage payments, but the Judge seems reluctant to grant a suspended order, refer the Judge to the case of Cheltenham and Gloucester Building Society-v- Norgan in which the Court of Appeal decided what a reasonable period of time is.

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Hi Elliesnan, what date is your hearing? If you need help completing the defence forms (especially Q.27) please let me know and I will help you with the wording.

 

Kind Regards

 

Ell-enn

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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thanks Joncris for that. Hi Ell-en the hearing is on the 27 June have filled out defence forms Q. 27 l have put both of us being made redundant last year any input you have as to anything else l should put in, l have not yet posted them back.

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