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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Refused to Sign Roadside FPN from a Police Officer


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I don't think it is fair to suggest that the officer was arrogant or a "know it all" when essentially, the police officer was correct.

 

The offence is there for a good reason - there has to be some sort of standard that registration plates have to meet.

 

Why not?

 

I said 'it sounded like' meaning it read like the officer was arrogant (it does) and later in my post I said 'when talking to a know it all officer' which pretty much they all are when fresh out of Hendon, it takes some years to sort the power crazed from the genuine souls who want to make and maintain society better for the law abiding.

 

Yes, Plod was correct in that the OP was commiting an offence, I stated that and the OP stated that, everybody agrees that an offence was commited.

 

Clearly the OP has knowledge of how the offence could have been dealt with and stated so, my comments clarify that while I don't agree with the OP that it is OK to commit any offence, I do applaud him for the way he dealt with the copper and did not allow then to intimidate him purely because of the uniform and an attiitude. However I also state that with a little more experience the OP may have dealt with the copper differently and avoided the FPN by adopting a more humble atttiude rather than telling the copper 'I know my rights' etc.

 

The fact the copper chose to go straight for a FPN without using discretion and dealing with it at the roadside (the OP offered to change the plate there and then) shows his inexperience and the matter could have been sorted there and then with no waste of public money on a a pointless paper trail which costs more then the £60 revenue gathered.

 

Why I have just had to explain that to you escapes me to be honest. :|

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Why I have just had to explain that to you escapes me to be honest. :|

 

Likewise.

 

This is about discretion. How the officer dealt with the offence is his prerogative. The OP came across as believing that it was his god given right to receive a VDRS form rather than a FPN, especially where he says the officer failed to "follow protocol."

 

This is further aggravated by the nature of the offence - in that the OP had gone out of his way to flout the law fully aware of the risks.

 

Any judgment as to the conduct of the officer should be reserved considering that the only account we have is from the OP who is obviously not going to be best pleased. I do not think that it reads as if the officer was arrogant - it was in fact the OP who was obstructive. Although the OP offered to change the plate then and there, the offence had already been committed. The officer was correct in his judgment that the OP was willing to flout the law (given that the OP changes the plates in order to get the car through an MOT.) It seems clear that to allow the OP to change the plates would not have been satisfactory since the OP would have merely swapped them back over again at a later date.

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Personally, I would accept the fine, if you take it to court. The magistrates are likely to stick you some extra costs for wasting the Police and Courts time.

 

Fine - £60

Costs - anything up to £500 (saw a bloke get £430 costs recently for a littering offence)

 

You decide !!!

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