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Oil overfill - main dealer


Hamster777
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Hello!

I would welcome advice before i phone them tomorrow to argue my issue!

 

I bought a used Saab in June, it was owned by Saab from new until I bought it with just over 10k on the clock. It had its first service (by Saab main dealer) when it turned 3 years old with 15k miles in October.

 

It is a diesel so I am accepting that its noisier than any petrols that i owned before however in the last few months it has been particularly noisy even after long journeys and many folk have commented. It had a bit of smoke but I did'nt put two and two together.

Today I checked the oil as I was worried that it may be low and causing the noise (even though no lights on) and discovered that the oil level is at least 1.5 inches over the max! who knows how much over it was when they serviced it as I have done at least 2000k since October.

When i checked the oil the car had not been used for 5 hours and was on flat driveway.

 

Really worried the engine is damaged, thought i was being a neurotic female about the noise of the engine.

 

I will be phoning them tomorrow and need to be prepared for a frosty reception, if i could at least be pre-armed with some knowledge it would be useful - hence post on here.

p.s under warranty til June...

 

many thanks!

 

I also noted that they charged me £12 for screen wash at the service but I couldnt be bothered to argue at the time, but I had filled the screen wash the night before to avoid being charged, i shall tell them about that too!

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too much oil can damage the engine by building up crank case pressure and blowing seals etc. and maybe forcing oil past rings into combustion chamber.

make sure you are checking the right level mark on the stick.

You must clean the stick before taking a reading as oil will be well above the level on the stick from normal running.

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