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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi realy need some advice

 

Over the last 2 years my hotel has been hit realy hard with the resestion and i ended up behind with my vat and tax for about 60k, as well as other suppliers gas, electric etc etc. Then 3 months ago we started a new venture within the hotel and have realy started to turn things around, i have managed to get all supplyers paid up to date as well as gas, electric etc etc which just left the inland revenue to start getting straight with and was about to set up a standing order for about 600 a week plus keeping up with normal payments, (the 600 a week was something i was just starting to pay not a agreement with hmrc).

 

However this evening a representitive from hmrc turned up in the hotel to see me about the outstanding dept, i explained the situation we had been in over the last 2 years and that we are now getting straight again and explained that we could now pay the 600 a week plus future payment. unfutuantly his reply was that hmrc's policy is that they no longer are willing to give people time to pay and that bankruptcy proceedings would soon follow.

 

I am a sole trader and my home is on the grounds of the hotel so im now worried im going to lose my buisness as well as my home as if it gets sold it all goes together.

 

I have had 2 years of hell and just when i start to get things right again im faced with this, please help if you can.

 

Thanks

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Hi singen

 

Welcome to CAG

 

The guys will advise as soon as they available. Two things to do, firstly get on to your local MP, secondly is there a local chamber of commerce? Explain your situation, get them to help. Your a local business that needs a bit of time. See what the minimum payment they would want until things pick up. I can't understand why your house is tied up to the business.

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The house is tied with the buisness because the hotel sites in five achers and the whole site is on one deed, i did try and get it split a few years ago but i have a loan with a brewary who has first charge and they wouldnt give there permision.

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I also have a loan with my parents and someone surgested tying up the fixtures and fittings etc as security on that loan so that they couldn't come along a take anything from the hotel or my home.

 

Is this possible to do as i havent had any official demand or court action as of yet ?

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It is possible, but if HMRC go down the bankruptcy route any subsequently appointed trustee (as well as the Official Receiver) would look very closely at such a transaction it's timing, the reason for it and may well seek to have it reversed. Anyway, you said the bank have a charge what is that over?

 

Also how much do you owe HMRC? What is it for i.e VAT, PAYE/NIC? And how old is the oldest part of the debt?

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I spoke to them again today over the phone and again was told that paying of the dept over 2 years was to long, im still going to keep paying them but i think they just want blood.

 

The person i spoke to is going to pass the offer onto someone else but its not looking good at moment :|

 

Any more advice is very welcome

 

cheers guys.

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Just keep paying it. Whilst your paying it it shows an intention to clear the debt and they won't get so heavy with you. The problem with you showing willingness to pay is that they will pressure you to pay more. Stick to your guns and only pay what you can afford. I know it seems daunting dealing with a big Government department but don't be bullied by them. There is a long way to go before they can take the business and your home and as long as your paying the chances of this happening diminish

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Hi Singen,

First step, if you have an accountant ask about Equitable Liability.If not get hold of the HMRC representative immediately and ask whether your case is suitable for consideration under the Equitable Liability Scheme.Tell him/her that questions are due to be asked in the House of Commons on my behalf by Harriett Baldwin MP.This scheme is designed to protect creditors against the HMRC. Find out who your MP is, make an appointment and complain,the more complaints the more is likely to be done. Email Panorama [bBC] I already have information lodged with them.Tell them how high handed HMRC are being.

Have you made all the necessary appeals, if not ask to be able to make a late appeal,depends on how long the money has been owed.I am not an expert it is just that I have more than a passing interest in HMRC and bankruptcy! Good Luck!

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