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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Are you really so sure we should ignore such threat-o-grams?

 

Well..what has happened to the many tens of thousands of people who have ignored them so far..absolutely nothing. If you had a chance to read the leaked ACS emails you will see that about 30% paid up, of the remaining, about half sent a LOD and the other half did nothing, the end result is the same..ACS took no action...and it is even less likely now that they ever will.

 

It is not surprisng that the original thread was closed, as it just repeated itself over and over. There really was no new information or advice to add.

 

Andy

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But the new wave of letters aren't all standard LoC's from ACS, but court claims. There is a difference. It's cost Andy some £'s to get them so he's upping the game in terms of scare tactics. I'm sure his aim is to invest a little, generate some more fear to gain a higher return. Apparently the lack of response to a court claim is more risky than that of a simple LoC and LoD. Without understanding the process the alleged file sharers may find themselves on the end of a default judgment. So ignoring these claims may not be the smartest thing to do.

 

Are you sure though ?. I see the original post uses the phrase "offical court documents" but its not really clear what this means.

 

I somehow still doubt whether ACS Law have actually filled Court Claims (It would be usefull if someone could post one up). This would be an ex;ensive and extremely risky thing to do, you would of though that if anything ACS would progress through one court claim first otherwise if they lose one then they risk losing them all and with it a large sum of money.

 

It is of course more than 'risky' to not respond to a court claim, it is an automatic win for the Claimant but I still believe that ACS has more to lose than win with a risky strategy such as this, especially as their position is a lot weaker now due to the fact everyone on the planet now knows their stategies and thoughts and the fact that the company is very likely to be penalised by the SRA or ICO, perhaps both.

 

If he has indeed started court claims these cannot easily be stopped, unless he specifically discontinues them, the defendant then has an opportunity to go for wasted costs.

 

 

Andy

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If he's filing claims in the court with no intention to see them through then would this be classed as a Vexatious litigant and barred from bringing anymore claims.

From Wiki:

 

Very true and the same applies if you suddenly discontinue a claim, you cant then bring any similar claims in the future.

 

Andy

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  • 1 month later...

Interesting stuff, it should be noted that getting default judgements (if the defendant doesnt reply) is normally quite simple. In fact i recently got one against my landlord, he had replied but put the wrong case number on all correspondence, the judgement was later set aside but that didnt really surprise me.

 

As mentioned on one of the above links, it is very pleasing that the claims were thrown out at such an early stage and that they were full of errors.

 

Andy

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I see Davenport Lyons are having a hearing with the SRA in March, so ACS Law may be a year away.

http://www.legalsupportnetwork.co.uk/index.php/news/details/sra_says_davenport_lyons_lawyers_knowingly_targeted_innocent_web_users_in_a/

 

It also looks like ACS may have problems if they are fined for Data Protection, if the gravy train has dried up.

 

Does anyone know what has happened to the ACS website?

 

The ACS 'leak' not only broke various DPA laws but it suddenly bought the whole issue to major attention, the last court application by Gallant Macmillan I think ran into serious problems.

 

I think ACS have decided not to put up a website, there were some simple 'draft' verison up a while back (featuring mountain background) but they appeared to have disappeared now too.

 

Andy

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Found Crossley's (or one of his) websites. http://www.wal-sca.com/home a bit of a skeleton though. Strange the only thing he has apart from his address is a link to the SRA!

 

Aha..Yes..The 'backwards' one..If you say ACS LAW backwards 3 times at midnight, Andrew Crossley appears..and starts crying about his failed business :)

 

Andy

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