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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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"Settled Accounts"


reginafilangie
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Does anyone know if an account that shows up on your credit file as "settled" can be a factor in having a bad credit rating?? I have two of these and I'd love to know what they're doing to me! :confused:

 

Anyone had any luck of getting these removed (note: they are not defaults) or can anyone point me in the right direction. I have a feeling that just asking won't get me very far! :|

 

Thank you tons - this site is so helpful

 

R

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Guest ian cognito

They stay on their for 6 years, don't think you can get them removed and they show the last payments so if they were late - that stays on for 6 years too. Handy thing to know this, if anyone out there is in the last 12 months of repaying a debt, make it a priority to make all repayments in full and on time, even if its at the expense of other payments! This way the info that isn't go to change for 6 years will show you as an impeccable payer!!

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Have a read of the Legalities section of the board loads of posts on why they can't keep this info for 6 years quote from one of SurlyBonds posts

 

We have taken the matter up with the Credit Reference Agencies, and they had claimed that they had a
“legal right”[/i] to maintain this type of adverse entry for up to six years. When we challenged them to quote us the exact Statute that includes this so-called “legal right”, they remained remarkably quiet. Only after our continued insistence of disclosure did they eventually concede that, whilst they have no statutory right, it is
“standard industry practice”[/i] but they added that they are “allowed to by Law”. After further challenges, they finally admitted that unless this was a County Court issue, their term actually referred to contractual Law, but continued to emphasise that it was “standard industry practice to record default entries for six years.”

 

As a highly-educated company secretary for a major PLC, may we respectfully presume that you likewise recognise that “standard industry practice” does not correlate with “legal right”?

 

try these few threads in that forum

 

Defaults - a proposed method for removal and the full template letter

 

Default hell!!

 

Experian - use of potentially misleading language

 

Credit Ref Agency reply to Data Protection Act s.12 request-help please

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