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Hi there,

 

In may of this year i bought some fire fans from the above company. When they arrived we discovered that they were not made very well at all due to bad soldering (the fans are mostly made of metal) one of the fans (from two sets) broke the first time we used them and on another one of the links was very weak and therefore is likely to break. Therefore we complained to Trick Concepts and offered to return them to USA where the comapny is based as we wanted a full refund, a replacement would not do as we could see that they were just made badly. Each set had cost us over £100 each so we didnt think the product good enough to keep. Many emails passed between myself and the company until they realised that i was serious about sending them back and would require trick concepts to refund the postage to do so.

 

In the end they agreed to refund the amount the fans had cost us this was at the begging of august.

At the end of september i asked where the cheque they said they were sending had gone too. They have not replied and in a few days another month will have passed.

 

what rights do i have?

is there anything i can do to get this money back?

 

warm regards

kat

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how long ago did you pay and by what method?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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shame

i was hoping you could chargeback but i dont think you can outside 120days.

 

try ot might work

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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