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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Any Benefits at all?


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I am totally new to any kind of benefits claiming as I have worked non stop for the past 40 Years, however due to circumstances beyond my control I had a requirement to leave my previous employment on 17th September, and I immediatly applied for JSA, unfortunatly on 26th September I suffered a heart attack and have spent the past week in hospital,

I have now been told that due to the fact that for 9 months in 2008-I was self employed and only paid class 2 contributions, as I I did not earn sufficient to pay class 4 conts I am not entitled to JSA, I have phoned and asked about some kind of sickness/ ill health benefit and was told that if I did not qualify for one I will not get the other?

I think the world has gone mad I have been paying into a system for over 40 years and and the first time I ask for a little bit back I am told no, needless to say I am trying to not get too wound up about it due to the heart problem but it is getting difficult not too, anyone got any ideas? all help greatly appreciated :mad2:

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Hello and welcome to the forum if this is your first visit to us. I'm so sorry to hear about your health problems. Please try not to get het up about all this; you need to look after your own health first. My father had a heart attack a while back and learned the hard way to try and let go of problems.

 

It must be disappointing to have paid in for most of your working life and to find the system letting you down when you need it most. I don't know enough to advise you, but we have people who know lots here, and I'm sure one or more of them will be around later with words of wisdom.

 

So please bear with us, we'll do as much as we can.

 

My best, HB x

Illegitimi non carborundum

 

 

 

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Do you have any other form of income? A partners income? Savings in excess of £16000?

 

In respect of your sickness, how does it limit you in your day to day activities? Do you have care or mobility needs which arise from your condition?

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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, I have phoned and asked about some kind of sickness/ ill health benefit and was told that if I did not qualify for one I will not get the other?

 

On the information given here, I can't say for sure, but the rules for Employment and Support Allowance (roughly speaking, a benefit paid to people who are unwell and unable to work) are different when it comes to class 2 contributions. It is possible that the adviser you spoke to assumed that contribution-based ESA works in the same way as contribution-based JSA. This isn't a safe assumption.

 

In other words, you may qualify for ESA based on your class 2 contributions. As I said, I can't say for sure one way or another, but I wouldn't write the idea off. Benefits are extremely complex, and most processors only deal with one of them. It could well be that the person you spoke to was truly unaware of the rules for ESA. But in general, class 2 contributions do count towards contributory ESA.

 

To make a claim you would need to be able to provide a medical certificate stating that you have limited capability for work, and it really isn't the easiest of benefits to deal with. But I wouldn't write off the idea of claiming on the basis of the information you've posted here about your contributions.

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Hello again. I read the directgov website and it says the same as Antone is telling you. It looks complicated though. Have you spoken to your local CAB? They usually know about benefits. Also, there's Welfare Rights if they operate in your area, who have a good name. I believe you contact them through either the CAB or your local council.council website.

 

My best, HB

Illegitimi non carborundum

 

 

 

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Hi don't know enough about your current medical condition, but one thing I can say for sure, is that when I worked as a support worker, often DLA (disabled living allowance) was turned down on first application, and then given on appeal. I can't see how someone can tell you on the phone your won't get incapacity benefit ot DLA, as the poster said above, phone CAB definately. there is also as pointed out two types of JSA - contributions based, and income based - I have gone from being self-employed onto income based JSA. I find it very hard to beleive you are not entitled to any kind of sickness benefit with a heart condition.

 

That said, if you feel you are capable of some work (you have to be fit for work to qualify for JSA), then maybe registering again as self-employed, and claiming working tax credits is the way forward? you get 51 pounds pw, and housing benefit, and you still are entitled to this 51 even if you work and earn up to (I think) 4000 pounds in a year, after that the amount you recieve starts going down. I don't recall being asked about savings when I applied for credits, so dunno if they count if you have any, but don't quote me on that.

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Savings don't count for tax credit, but the interest on any savings over £300 does.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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