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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hydra-vs-RBS


HydraUK
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GAH! Manager's face was a picture, so was the teller's...tried to fob me off with 6 days clearance cos it's a large cheque, but I pointed out that this would be the day before disclosure was due and I wasn't going to discontinue until the £££'s are in the account. Suddenly 3 days is acceptable. OKAY.

 

Asked about new charges, apparently B.M. is only allowed to authorise £50 refund...HA! Quick call to TMcL in order tomorrow, I think.

 

Nipped into Sainsbury to grab a couple steaks and bottle of posh pop to celebrate, only to discover I left my card at home!! AAAArgh! lol

 

Oh well...the weekend is looming! Time to kick out the jams.

 

Big respect and much gratitude for all those involved in this with me, notably -

 

GlennUK

Livelylad

Mcuth

T4FF

Sparkie

Willow

 

and various others who have consoled and supported throughout....

 

Going to have a few weeks off before I am back for round's 2-4 (pre 6 years personal account, wife's old NatWest account and an old business account I've found a stack of statements for.) Will find time to scan all relevant documents into the thread for completeness.

 

Donation to follow.

 

Thanks ALL!

 

Phil

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Oh, my God !!!! - WELL DONE - I have followed this with bated breath, and it was worth every second. I am made up for you geezer !!!!

I only wish mine was as straight forward !!!!???!!!

 

Go out and treat her indoors like never before you guys deserve it !!!

 

Please as punch - damn running out of expletives !!!

 

Flyboy80

01.08.06 - RBOS - S.A.R - (Subject Access Request) request

 

01.08.06 - Alliance @ Leicester Credit Card - S.A.R sent

03.09.06 - £495 owed - Alliance and Leicester sent cheque for £130 - Accepted as partial payment

03.09.06 Alliance & Leicester - LBA letter sent to recover remainder

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Tremendous mate, well done & much congratulations :)

 

(don't spend it all as quickly as I spent mine, LOL! :D)

 

Cheers

Michael

Please note that the right to reproduce any part of any post I make on this forum is restricted under copyright law.

 

Please see the following copyright statement

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Only just picked up again on your thread, that is one bit of brilliant news, good on yer mate have a drink on me ...oh forgot to tell you your paying,

nice one.

I,ll tell the boys at the club ,,,,,,,Sir Fred Goodwin ....oh sorry my names really sparkie

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Hydra, you are an inspiration, a legend, a hero (specially to the Mrs I should think!)

 

Well done, have a wonderful time spending it! - OH and please don't go too far away, many here will need your guidance including me!

 

MANY CONGRATULATIONS!!

:lol: Sweetrevenge :lol:

Don't get mad - get even!

If I've helped you please hit my scales 'n' bump my rep!

 

RBS (My A/c) S.A.R - (Subject Access Request) sent /10/06, statements rec'd 20/10; Prelim sent 3/11/06, s*d off letter rec'd 20/11; LBA sent 28/11, Settlement offer rec'd 18/12

WON at LBA with compound contractual interest £607

 

RBS BF Account S.A.R - (Subject Access Request) sent 4/11, part response rec'd 28/11, further info sent 3/12 awaiting statements at 20/12, Sent LBA 19/01/07. Received all statements resulting in 3 claims, £1,278, £4,279 and £7,250(!) all with contractual interest.

 

 

This is now very out of date!!!!

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Well done mate...since we started reading your thread, its kept us enthralled, and of course concerned!

 

However, this is a massive victory, not just ot yourself BUT everyone who uses this site...

 

WELL DONE!:D

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