Jump to content


  • Tweets

  • Posts

    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Nationwide Dilema! I Need Help and Advice


Moluc
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6279 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Good Morning,

I am in a bit of a situation with Nationwide Building Society.

My Flex Account was recently closed due to the fact that I had gone above my over draft limit (£3000 plus) I have asked Nationwide not to close the account as I intended to continue to us the account as my salary is paid there every month. Anyway, they still went ahead and closed it. So i decided to appeal agisnt this as I had promised to bring the amount below my agreed overdraft limit. I also gave them a date that this would be done, which was the 31st of July, but somehow they thought it was the 27th july. I dont get paid till the 31st, anyway my salary did not go through due to wrong account details, but later went through on the 2nd of August. By this time Nationwide had decided to close the flex account. So far I have written to nationdwide regarding the situation and also attached a later from my Employer explaining the situation. I was adviced by Nationwide to write with the letter (from my employer) attached.

I got a call from NAtionwide on the 22nd of August telling me that they would not be re-opening the account that I must pay back the full amount. So I asked them to put it in writing as they had asked me to write them previously. The least I could expect back from Nationwide was a letter explaining their reason after I had appealed and given them proof of letter from my employer. They were so rude to me on the phone so I asked if the conversation was recorded, they said NO. So I told them that I can not aggree to any terms regarding repayment, unless its on paper and they need to explain to me their reason for making that decission for closing my account, after all, I never recieved any letter regarding the closue of my account.

I have now decided that I will go after nationwide regading all the excessive charges that they have charged me in the past 6 years.

All I need now is Advice wether to proceed or not.

ANY ADVICE WOULD BE GREAT Appreciated...

Please do excuse the spelling errors...

 

Mo Lucas

Total Amount owed to Nationwide £3653.

Paid back £453. Current balance £3,200 over Drawn.

 

PS

Nationwide has decided to Freeze all my account with them until I agree to make payments for the above amount. They have really messed up my life and do not know what to do. Please advice

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

Definitely claim back all the unlawful penalty charges - you will probably find they add up to at least the £3K of your overdraft, and more than likely will be more than this. As for account closure - it is better to focus your energies on something that has been proven to get results. You can deal with account closure in the future if you feel it is worth it. Good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Claim them back. All of them.

 

Any idea how much, as a general figure, you could be looking at? It could well clear the outstanding overdraft with them.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

Link to post
Share on other sites

I have just writing the first letter demanding all the charges for the past six years to 1st september 2006. Should I post it to them or take it to the branch and then hand it to them? which is better?

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

I don't think it makes any difference, but if you post it, make sure it goes recorded delivery, and if you take it in by hand, make sure you get a receipt, including the name of the staff member you give it to and that it states it is a letter asking for return of your charges.

 

Be reassured you will get your money back, don't be put off by their delaying tactics.

 

There will always be somebody here to help you.

Link to post
Share on other sites

And make sure you enclose the £10 fee!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

Link to post
Share on other sites

Thanks fr the avice people.

I went to the Branch this morning just before 12 noon, but was told that they were closing and that know one would be able to assist me.

I will have to post it to them by Recorded delivery on Monday.

Another thing that happened recently was that they decided to Freeze all my Nationwide account including my Cahsbuilder which had £130 of my money in it.

The Debt recovery department would not write me a letter explaining why they have decided to close my account. But they are willing for me to make a verbal aggreement over the phone without the conversation being recorded. They think am a fool.

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

one more thing, It has just crosed my mind that I once had a Credit Card with NAtionwide a fews years ago. Although I stopped that account a few years ago (2003) Can I ask them to give me the details of that account and also demand my interest charges aswell?

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

one more thing, It has just crosed my mind that I once had a Credit Card with NAtionwide a fews years ago. Although I stopped that account a few years ago (2003) Can I ask them to give me the details of that account and also demand my interest charges aswell?

 

Yes they can - you *should* be able to get details of that on your DPA, quote both account numbers.

 

As for them freezing your cashbuilder, it appears common that they allocate funds from other accounts if one is overdrawn...I am sure it is in a T&C somewhere. Not right, I know. :(

 

If you use online banking I believe you can see your statements for the past few years online so you might get some idea of your charges.

 

If the Debt Recovery department contact you again, tell them that the account is in dispute and you will not be making any more payments until it is resolved.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

Link to post
Share on other sites

Dolly, you are an Angel..thanks a Lot for the Advice...

I am unable to see both accounts when I log on to Internet banking.

So I am unable to view my past statements. I guess I will have to wait for that 40 day period from Monday.

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

If you make a Full Disclosure Subject Access Request they are legally obliged to provide you with EVERY piece of information they hold on you that is relevant to you. To speed this up it would be sensible to ask for details for each account number, but as the request is from you as a Data Subject, then it should cover all accounts you hold with them anyway.

 

Also to bear in mind - there is no six-year limitation period on providing the data. If they hold anything at all on you they MUST provide it. The likelihood is that they will say all data older than six years has been destroyed, and this in itself is a processing of your personal data - as such they should provide details of that destruction, with dates as well.

 

The reality is that you will get six-years worth of statements, or copies of statements, very few notes indeed and probably nothing else.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

But what about the Nationwide Credit card account I had with them a few years ago? I have sent them an email through Internet banking asking them to give me the Credit card account number I had with them a few years back. I hope they will comply.

Anyway, thanks for the advice. Can't wait till tomorrow morning!!!

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

SAR Letter sent today to The Data Controller, Nationwide House, in Swindon (I think) giving them 40 days to respond, also attached £10 Postal order. Lets see what they will do now. Am ready to play ball with them now, so "Let the War Begin"

 

Moluc

Nationwide: SAR Letter Sent 05/09/2006

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

Checked with royal mail if letter has been recieved/signed for? YES it has.

Now they have 38 days left.

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

LOL - 38 days until you can start the claim timetable...good luck.

Alecto, Magaera et Tisiphone: Nemesis on Earth is come.

 

All advice and opinions given by Spiceskull are personal, and are not endorsed by Consumer Action Group or Bank Action Group. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Nationwide has written to me acknowledging my mail which they reicieved on Thursday the 7th of September.

I was informed that I will recieved shortly, my bank transactions details for the past six years nad before then.

They have 40 days to do this, by law.

 

Hmmm.... 35 days to go.

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

  • 2 weeks later...

At Last, I have recieved today all the statement going back as for as Feb 2000.

I have added all the charges (Interest, Overdraft, cheque fees and so on) all totaling #2525.46p. Now what do I do?

I cant believe this Moderator Note: EDITED due to libelous wording. have actually ran me down for the past 6 years.

Advice please anyone!!!

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

People,

 

whats my next move now? Please Advice.

 

can anyone tell me, do I add the un authorised Overdraft Fee seperately from the Chequ missuse fee or should I just add everything together plus the interest.

Please advice....PLEASE!!!

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

Add everything together, fill in the spreadsheet and send the first letter. Only unauthorised OD interest though.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

Link to post
Share on other sites

Dolly, what about the Card Misuse fees? and the Unauthorised Over Draft charge itself. Do I have to dd them too?

OR, am I right to add up only all the OD charges leaving out the Card missuse fees etc.???

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

Dolly,

Where do I find this Excel Spreadsheets?

and after I fill in only the Interest on OD charges, can I add Cheque miss use fees aswell?

Thanks

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

Do I send the letter to Data Protection team or is there someone else I should send it to?

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

I have also noticed that NAtionwide took £100 from my Cashbuilder account without my consent. do I charge them compund interest on this?

Moluc

S.A.R - (Subject Access Request) Letter sent to Nationwide 5th/09/06

Statement Recieved 20th/09/06

 

 

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...