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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cabot/morgan Claimform Morgan stanley card debt **struck out**


Hadituptohere
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Is that another Monument Template I see here?

 

An internal memo and yet anothe useless "reply card" :D

 

 

They sure know how to make us laugh don't they? :D :D

 

Hilarious aren't they?

 

Are they ever going to find a member of staff that knows what they are doing? You couldn't write the script for this could you? Talk about "Staff Behaving Badly" - and they give awards to staff in this company?

 

Maybe we should be allowed to give the title of the awards to these staff - we know a few members of staff who should be awarded "special awards" :D

 

My Grandmother wasn't kidding when she used to say "they ain't all locked up you know!!" ;) do you reckon she'd heard of Cabots??????

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they must really think im stupid??

 

 

It seems that is precisely what CABOT are relying on !!!

 

With every template they muster up, every court claim they get their bogey like solicitors to issue in courts, every template reply they send us all in answer to our quesries etc.. - they are relying on your complete lack of knowledge in these issues.

 

These companies have spent years "winging it" and making a fortune out of the consumers lack of knowledge.

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  • 3 months later...

NO that can't be a response to your SAR - they should be working on it - but it wouldn't hurt to send them a little reminder to display what you want etc..

 

Your SAR will include transcripts of telephone calls (that they make from messaging services in Rugby - they bunk in with their solicitors Hodsons) a diary of events to date, letters issued to date (this is where you'll spot the template letters that Cabot send to you pretending to be Original Lender and their Hodsons solicitors) etc..

 

If that is all Cabots have sent to you then NO they haven't completed a SAR at all. You want EVERYTHING off them. Cause you'll not be able to see the whole "story" without having everything.

 

You could write and remind them what you want is SAR - try this

 

 

Reminder to comply with a request under

Section 7 – Data Protection Act 1998

 

Dear Sir/Madam

 

Account Reference: xxxxxxxx & xxxxxxxx

 

Further to my/our request of xx/xx/xxxx

I/We have so far been supplied with only partial information regarding my Subject Access Request.

To clarify, I/We have requested absolutely all information you have in your possession regarding me. The following is a non-exhaustive list of information you have not yet supplied; (Edit to suit your needs etc.. )

  • A true copy of the signed executed credit agreement


  • A true copy of the contract on opening the above account with you
  • A true copy of the original Terms and Conditions applicable at the inception of the above account (which supports and forms the original contract/agreement)
  • True copies of any notes, logs, transcripts, letters received or sent and memos
  • True copies of any legal notices served, along with information (and true copies of supporting documents) of any legal action taken or pending
  • Details of any disclosures made regarding me to any third party
  • Any and all information held regarding me what-so-ever, on any relevant filing system regardless of media type
  • Confirmation of your actual losses or a breakdown of your genuine pre-estimate of costs incurred for each charge applied, and to which Term or Condition this charge has been levvied
  • Details of any and all manual intervention required to administer this account, and the proportional actual losses incurred in doing so
  • Where information is no longer available, I require a statement confirming how any information has been disposed of, removed, destroyed and the method of doing so, by whom, when and where.
  • Duplicate statements for the life of the account, or any hard copy print out of same showing all transactional activity on the account.

As you received my request for information under the Data Protection Act by xx/xx/xxxx, the 40 days allowed for compliance will expire on xx/xx/xxxx.

 

I look forward to hearing from you.

 

Yours xxxxx

 

 

Your Name xxxxx

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  • 6 months later...
Hello all

 

after SARing monument and only just receiving the last 5 original providian statements for the default entered by cabot ive noticed a few discrepancies :

 

The final figure on the providian statements 4364.80, cabot default 4922.00

 

Account also contains unlawfull charges

 

The last statement recieved from providian 26/01/04, cabot have entered a default dated 04/06/03

 

NO default notice

 

No properley excecuted CCA

 

just wondering if I need to send prelim letter again requesting cabot cease proccesing then LBA then N1?????

Any advise in this situation would be appreciated

 

Hadituptohere

 

To be honest I'd sit it out and let THEM do all the work!! Don't go after them - wait for them to come after you and then DEFEND.

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