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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ppi Virgin - Please Help :)


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Hi all,

 

I have recently read about PPI and claiming money back against banks for loans and credit cards.

 

I have a number of companys who I have borrowed money from in one way or another.

 

I have complied a list below along with any important information etc:

 

Northern Rock £24,000 Loan taken out with my mortgage on a "together" package in April 2007 ( I have also paid my house insurance with my mortgage until May 2010)

 

Barclay card platinum card £3500 Limit

 

Barclay Card Football card £2500 Limit

 

Mint Card £1800 Limit

 

Virgin Credit Card £1800 Limit

 

Burtons store card £300 Limit

 

Halifax Personal Loan £3500 taken out on 20th August 2008 This account is in dispute with Apex credit management a DCA

 

Halifax Overdraft £2700 This is in the process of being sent to a DCA according to letters sent to me from Halifax

 

My question is this - Where do I start to find out if I have indeed been charged PPI on from any of these companys and if I have how do I go about claiming on a step by step basis?

 

I am a complete novice when it comes to this and any help would be greatly appreciated, after all why should I let these fat cats take my money and essentially steal from me?

 

I am like a dog with a bone on this one and I just need some guidance or a "how to" guide to claiming and finding out if I have been charged for PPI illegally :)

 

Also as I am on the subject of claiming money back is there somewhere where I can find out a dummies guide to claiming my bank charges back going back say 7 years?

 

I would appreciate it if you could put any replies in laymans terms for me as I am new to this sort of thing.

 

One last thing is there anywhere I can make a donation to the upkeep of this forum as this is a great information source for people in financial difficulty like myself.

 

Bless you all.

 

Essex

 

:):)

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Hi Don,

 

Welcome to the forums. You have certainly come to the right place for help with claiming back any mis sold PPi.

 

I am not a legal professional, but have successfully claimed back mis sold PPI on 2 credit card accounts and 4 loans from barclays/barclaycard.

 

I suggest you take this one step at a time and start by sending a Subject Access Request (SAR) to all your creditors. This is basically a letter requesting all information the company hold on you as a dat subject and should include all statements from each account, copies of letters they have written to you, etc.....

 

The request is a legal requirement of any company and must be sent to the registered address of the company along with a postal order for £10. They are required to provide you with copies of all the information they hold on you within 40 calendar days.

 

Just to be clear you are sending one SAR along with the £10 postal order to each creditor, so no need to send 2 SAR's to barclaycard for the 2 credit card accounts you have for example, 1 SAR should provide everything you need.

 

While you are waiting for the information to come back, I suggest you have a read of the stickys at the top of this forum called "notes for claimants" there is lots of very useful information there.

 

Then post any questions you have on the forum and someone will certainly be able to help.

 

Once you have all the information back from your creditors come back and someone will help you with the next step.

 

Best of luck

 

DJ

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Hi Don,

 

Welcome to the forums. You have certainly come to the right place for help with claiming back any mis sold PPi.

 

I am not a legal professional, but have successfully claimed back mis sold PPI on 2 credit card accounts and 4 loans from barclays/barclaycard.

 

I suggest you take this one step at a time and start by sending a Subject Access Request (SAR) to all your creditors. This is basically a letter requesting all information the company hold on you as a dat subject and should include all statements from each account, copies of letters they have written to you, etc.....

 

The request is a legal requirement of any company and must be sent to the registered address of the company along with a postal order for £10. They are required to provide you with copies of all the information they hold on you within 40 calendar days.

 

Just to be clear you are sending one SAR along with the £10 postal order to each creditor, so no need to send 2 SAR's to barclaycard for the 2 credit card accounts you have for example, 1 SAR should provide everything you need.

 

While you are waiting for the information to come back, I suggest you have a read of the stickys at the top of this forum called "notes for claimants" there is lots of very useful information there.

 

Then post any questions you have on the forum and someone will certainly be able to help.

 

Once you have all the information back from your creditors come back and someone will help you with the next step.

 

Best of luck

 

DJ

 

 

DJ,

 

Your a star - how do I find the registered address's of the companies? Would it be as simple as looking it up on companies house and jotting down the registered address on there?

 

;)

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Great idea, or just google "Barclays uk registered address" for example.

 

I just realised you had another query about bank charges. Unfortunately I am not up to date on where claiming back bank charges stand, but I am sure someone on here will know, or I believe there is a forum on this site specifically dealing with back charges.

 

Good luck

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