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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MamaG1 -v- RBS


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Thanks very much Slick - they've done all of the DCA stuff and threatening legal action, but never went any further with it even when prompted to by me so I think they've given up the ghost. I'm sure in a year or two when we get closer to SB they'll take notice again, but I'll deal with that as and when :) Just nice to know that they still shouldn't be able to explain away no PT's!

Time flies like an arrow...

Fruit flies like a banana.

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A word of warning! I have been fighting this shower for 5 years over charges and recently a bogus loan account of £50k.Their solicitors Irwin Mitchell (see Private Eye for a character reference) issued a claim which I applied to have struck out since they had never provided any documentary evidence in support over a period of 2 years. At the hearing the judge gave them more time to produce evidence, other than the forged bogus stuff they sent to me 2 days after the hearing. This was clearly wrong but I did not want to **** off the judge by saying so. The morning before the second hearing their lacky ( a legal executive) called to say they would discontinue, in a moment of poor judgement ( and poor health) I agreed to this thinking that was the end of the matter although I had grounds for a counter claim. Needless to say this was the biggest mistake I ever made.They have started their antics again with threats of bankruptcy, charges on or house etalia.Two DCA's and a solicitor this time which makes a total of 7 different agencies.I beginning to feel paranoid ha ha. The moral don't trust a word they say or write. In the meantime I will try to get the CEO listed as a vexatious litigant.Any takers for a class action? I am happy to post the full details after I have decided on my next move. Remember integrity and honesty are swear words for these people. Regards Pavi

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Guest MamaG1

Wow!!.

Thanks toyouallCaggers. It seemsI will justhave to hold the forth and watch the space till this out stays it time. as in the 6 yr laps. Thisis sounfair, but as they cant take one to court and if they DCa the DCA cant take you to court. then its a game of the wills surely.

 

Will keep watching the space...

Please keep me posted if ther is anything new in the horizon that may help with speeding this process up. It is just a huge load hanging on ones head and shoulders..

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A word of warning! I have been fighting this shower for 5 years over charges and recently a bogus loan account of £50k.Their solicitors Irwin Mitchell (see Private Eye for a character reference) issued a claim which I applied to have struck out since they had never provided any documentary evidence in support over a period of 2 years. At the hearing the judge gave them more time to produce evidence, other than the forged bogus stuff they sent to me 2 days after the hearing. This was clearly wrong but I did not want to **** off the judge by saying so. The morning before the second hearing their lacky ( a legal executive) called to say they would discontinue, in a moment of poor judgement ( and poor health) I agreed to this thinking that was the end of the matter although I had grounds for a counter claim. Needless to say this was the biggest mistake I ever made.They have started their antics again with threats of bankruptcy, charges on or house etalia.Two DCA's and a solicitor this time which makes a total of 7 different agencies.I beginning to feel paranoid ha ha. The moral don't trust a word they say or write. In the meantime I will try to get the CEO listed as a vexatious litigant.Any takers for a class action? I am happy to post the full details after I have decided on my next move. Remember integrity and honesty are swear words for these people. Regards Pavi

 

Pavi

 

It may be best to start your own thread and post a link to it. The £50k bogus loan account sounds interesting.

 

Paul

Edited by paulwlton

An appeaser is one who feeds a crocodile, hoping it will eat him last. <br />

Winston Churchill

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