Jump to content


  • Tweets

  • Posts

    • All righty, seems I know why it was so quiet, basically the case was in transfer. I just got a letter from my local county court stating that they will be now taking over from Nots (dated 28 May 2024, wow) But no other correspondence so far. Will keep you posted
    • Hey,  I've messaged my husband but he is not contactable while he is in work. As soon as he is on his way home I will find out which finance company we used. I'm so sorry, I just don't know.
    • Okay, I have read your claim form. A pity you didn't come to us earlier. You haven't pleaded any legal basis for your claim and you haven't cited the Contracts (Rights of Third Parties Act. How long have you been aware of this forum? We will have to bring that out later when you do your witness statement. Once again, do the reading very carefully. I suggest that you wait until Monday before coming back here and confirming that you have read everything. And in particular, as I have indicated, read the thread which I posted above very carefully and in particular we the details of the contractual terms which were discovered and get a copy for yourself. Post a link to them in this thread as well for other people to see. They are relying on the fact that you don't have a direct contract with them and they are referring to a contractual term which is apparently in the contract between them and Packlink which specifically excludes third parties. You will definitely want to see this. They have tried to rely on this before but they have never produced the contract. In your witness statement you will have to request that they produced the contract in court. In terms of the mediation, frankly we would have advised you to decline mediation. It's all done secretively. Nothing is ever revealed and of course they will try to get you to compromise on the amount of money you are claiming. We would strenuously suggest that you don't give up a single penny. Do the reading that I have suggested, find the details of the contract which I have told you about which accepts direct liability to you, the customer – and post it here.
    • If there is no reply to the "nasty" mail in 48 hours, then please come back here and we can assess what to do.
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Currys whatever happens tv cover


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4520 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I was wondering if anyone has managed to get Currys to repair/replace after they have sent a TV back. After buying a TV for £1000 2 and a half years ago and buying the cover for £179 we were decorating 4 weeks ago I had painted 3 of my walls and the wall with the TV on needed stripping and papering. My coffee table was underneath where the TV was with some ornaments on it. I stupidly decided not to wait for my husband and took the TV down myself and I dropped it and it fell on the table. I rung them and they picked the TV up which they sent back I was told on the phone there was some inconsistencies(they thought it had been damaged on purpose) I went through the appeals process and explained everything and after 3 weeks I got a phone call today from an investigator I explained everything and how it was a genuine accident after me talking to him he said he believed everything I said and is satisfied that what I told was the truth which it was!!

However he has said he is rejecting the claim because I have neglected the policy by taking the TV down by myself and I should of had 2 people do it. Then I said so your telling me if there were 2 people I would be covered his reply was basically yes but also no as it would not have happened if there was 2 people. So pretty much they would wriggle out of it no matter what. I have read my terms and conditions and no where does it state anything about 2 people lifting the TV or the cover is void. I have been on the phone to consumer direct today who were really helpful and advised me to write again which I am going to do but I just wondered if anyone has had a similar problem. When I bought the cover the salesman advised me to buy it as he knocks his TV over a month before the cover runs out to get a new TV but I have a genuine accident and they won’t do anything. I am covered by home ins but its £200 excess and loose 3 years no claims so its not really worth claiming as the TV has come down in value. We cannot afford a new TV and I just don’t know what more I can do. Any advice would be much appreciated. Thanks

Link to post
Share on other sites

Hello and Welcome, Lozzie82.

 

I'll move this thread to the Curry's Forum.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

this is a grey area i'd say not covered either TBH

 

 

however

we do have a member that might help

 

 

http://www.consumeractiongroup.co.uk/forum/currys-dixons/253663-currys-mobile-broadband-laptop.html#post2851598

 

try sending this member a PM.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

@Lozzie82

 

Hi, I am in a similar situation, was wondering how you have gone about it? Also, what advice were you given? I've had the call from the investigator and he was very intimidating and made me feel as if I was a liar.

 

Please update asap. Thanks

 

Peter

Link to post
Share on other sites

  • 2 weeks later...

Hi, I have the same problem with this people. to me they are just thief, I had the accident in january and still no one called or answerd me. any one can help what to do?

Link to post
Share on other sites

as post 4

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 1 year later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...