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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Alliance & Leicester.....now Moorcroft


mark247
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Hello to all,

Back in Oct 05 I was declared bankrupt, unfortunately my ex partner is being pursued by Moorcroft who took over the debt from A&L. I have mislaid my agreement in the split and all I now have is the account number from the old A&L letters.

I want to check if my ex actually signed the agreement and to check it for errors.

The loan was taken out in mid 2003. What is the best way to get a copy of the agreement as after spending time going over some threads I am not sure if the CCA method will be usefull if they dont have to send a copy of the original signed document.

Do I contact A&L or Moorcroft.

If they cant produce a document can defaults be removed from my ex's credit history?

Hope someone can help.

Best regards

Mark

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Hello to all,

Back in Oct 05 I was declared bankrupt, unfortunately my ex partner is being pursued by Moorcroft who took over the debt from A&L. I have mislaid my agreement in the split and all I now have is the account number from the old A&L letters.

I want to check if my ex actually signed the agreement and to check it for errors.

The loan was taken out in mid 2003. What is the best way to get a copy of the agreement as after spending time going over some threads I am not sure if the CCA method will be usefull if they dont have to send a copy of the original signed document.

 

It's not perfect but can still give a very good indication as to what they may (or may not) have.

Do I contact A&L or Moorcroft.

 

Send it to Moorcroft. If they fail to send an enforceable agreement, simply place it in dispute and don't pay them.

If they cant produce a document can defaults be removed from my ex's credit history?

 

Very difficult

Hope someone can help.

Best regards

Mark

 

Print you name on the the request, don't sign it and send it recorded.

 

Moorcroft claim to have Pre- Court Divisions, Home Collection Divisions etc, (the next desk along), not forgetting Midas Legal- still Moorcroft.

 

In actual fact they are acting as agents for A&L and have no legal powers whatever and cannot bring action against you.

 

What they will do if they can't get any money out of you - is send it back to A&L.

 

David

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If your partner is being pursued then she must make the request. Use cashins comments above as a guide.

 

In essence, if you took out the loan/whatever jointly then your agreement will allow the creditor to pursue either of you for the total debt (or such part of this as the other doesn't pay).

Was this debt included in your bankruptcy? Perhaps you should discuss this situation in detail with the OR/trustee.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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