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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bookworm v Barclaycard ***she's only been and won it! :-D***


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A month late, but, yes Sharkleycard started penalty fees in August 2001.

 

Or should I say "resumed charging penalty fees".

 

They charged a £5 fee for late payments and exceeding credit limit overlimit in the 1980s, dropping them in 1989 and reintroduced them in 2001.

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Bookie-

 

Currently taking Sharkycard to court over a S.A.R - (Subject Access Request) for data 1985-86.

 

They didnt defend, I applied for judgement by default. I have an assesment hearing before the District Judge on 25 October.

 

I got charged the £5 loads of times in 1985-86 as a student. I discovered that that they abolished the £5 penalty in 1989 from the history page of Sharkleycards own website. (This was down to competition- when the number of credit card providers increased dramatically from the big three of the time.

 

(Access, Barclaycard/Visa and American Express)

 

into the plethora that litter today's providers.

 

I'll see if I can find the link to the page.

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From- Product Categories, Financial, Banks, credit cards, loans from WARC.com

 

Barclaycard - 'Put it away Bough'

Paul Feldwick, Louise Cook and Sarah Carter, Institute of Practitioners in Advertising, Charles Channon, IPA Effectiveness Awards, 1996

 

1991-5 campaign for Barclaycard (with Rowan Atkinson). Gold and Charles Channon Award winner. After the relaunch of the card in 1990 (which introduced an annual fee), the problem was how to maintain s ...

 

Summary | Full Text | More Like This

 

From: http://emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&hdAction=lnkhtml&contentId=857141&history=false

 

Emerald FullText Article : The cashless societyCredit cards were first issued in the UK in 1966, when Barclaycard began issuing as a ... The introduction of annual fees for some bank credit cards in 1990 ...

 

Some interesting stuff here-

 

http://www.mmc.gov.uk/rep_pub/reports/1989/fulltext/255a5.1.pdf

 

 

Barclaycard seem to have removed the reference to 1989 in their history now, I rememer it being there and also remember having this confirmed by the above references to the American banks moving into to the UK credit card market the next year.

 

This was the competion which lead to the annual fee replacing penalty charges.

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