Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[Savarok]

spoken to barclays just now for my Career Development loan,

she says in the bottom of that paragraph in any of the contracts with barclays, they are stated you signed in the dotted line that you are liable to pay every penny for this course even if the course FAILS to carry on.

 

With regards to this I have read through my Barclays Finance agreement paperwork and I saw this

 

"If you recieved unsatisfactory goods or services paid for under this agreement you may have the right to sue the suppier, us or both."

 

and

 

"If the contract is not fulfilled, perhaps because the supplies has gone out of business, you may still be able to sue us"

 

Looks like it may be that I paid my loan off in October last year to avoid doubling my initial amount

[Savarok]

Andrew9 did you take out a: Barclays Career Development Loan? or did you do their barclay financial partner?

 

 

I got mine though Clydesdale which is some sort of wing of Barclays

[Savarok]

Anybody from the North, North Yorkshire area?????

 

I'm in Leeds - West Yorkshire if that is any help to you.

[Savarok]

Hi, Just got the paperwork from my dad.

 

I took out a Barclays Partner Finance, It says Retailer name is Advent Consulting LTD, and it also says under Key Information.

 

 

 

Now does that affect me, As i paid off this loan in November 2009, And/Or is the supplier Advent?

 

My paperwork is similar however I got a personal loan not a career development loan - is there a difference between the two?

[Savarok]

The same here. no CDL. so technically it can be cancelled under The Direct Debit Guarantee.

 

Where do you stand if you've paid in full already though? What a horrible situation to be in.

[Savarok]

im gonna scan terms and conditions of contracts and upload them into Facebook group photos

 

Can you upload them onto separate webspace or email them to me. I don't use facebook.

 

Same with you Infamous29

[Savarok]

Just to let everyone know, Im going to Citizens Advice today to see what they say, I will be showing them the signed documents i have and will also tell them the notice on Advents website saying Barclays pulled the funding.

 

Will let anyone know in the same situation as me (Barclays Partner Finance) what they say

 

That would be great as I couldn't get down to them today!

[Savarok]

I'm not sure whether this has been covered in the thread (40 pages is alot to read)

 

I was thinking earlier about how barclays are trying to provide us with alternate training.

 

How would Barclays know what course each student is on?

 

I have looked over my paperwork for barclays and there is no disclosure information there telling me that they know about what I am doing with advent - surely if they have this information it is in breach of the data protection act?

[Savarok]

Everyone join the facebook group on this matter already 636 ppl cheers

 

What about people who dont use facebook - like me.

 

Is there a way to have any crucial information on there linked to here?

[Savarok]

" We will send you either a final response or a detailed report on our" progress within eight weeks

 

I got this in writing from Barclays dated 4/2/10 so I guess they'll make us wait as long as they can

 

 

For a regulated complaint thats the correct timescales

[Savarok]

Ive just recieved my 4 week regulatory letter from Barclays telling me they are still investigating into my complaint.

 

My experience tells me (I used to work with endowment complaints) that they have another 4 weeks or I can go to the FOS for non-compliance of FSA guidelines.

[Savarok]

PROTEST by Students of ADVENT Training & ACCESS2TRADE | Facebook

 

You cant keep pushing this benny some members including myself do not use facebook. Anything worthwhile thats discussed on there should really by relayed onto here as well.

[Savarok]

Barclays actually managed to reply to my letter, and I received another bland reply yesterday (Saturday). Assured me that they are fully investigating my complaint and will 'contact you by 9 March with a detailed response. You may at this stage refer the matter to the Finance and Leasing Association (FLA)'.

 

Hmmmm.....looking at the FLA's website it doesn't look like they have any teeth to resolve this, just act as go-between. It says they can't offer legal advice or enforce any action on Barclays so I'm pretty suspicious this is a fob-off bollocks/red herring!

 

I'll go to the Financial Ombudsman, though I have to wait out a another 4 weeks before they can step in on a complaint. Barclays aren't going to squirm out of this!

 

my understanding of this is that for any regulated complaints the company has upto 8 weeks to deal with the issues raised. However should the company respond and you are unhappy with the result before the 8 weeks are up you can then take it to the FOS.

 

If you have to go to the FOS ensure you have copies of EVERYTHING you have sent and recieved to BPF.

[Savarok]

Fuzzbutt - if you don't mind can you pass the solicitors details on to me also. Your circumstances are almost identical to mine!

 

Thanks

[Savarok]

Will do, Savarok. It was actually Mantaxi however who did the leg work and posted that info.

 

Ahh my bad sorry Mantaxi - I don't want to discredit you for your hard work

[Savarok]

hi there cjclegg, just recieved my letter from free legal advice and that is all it is just a letter. i thought they would take up my case but it does not look like they will. cost £20 which is not too expensive but it is just a letter. i will send it to bpf and hope it does the trick, if not i will have to seek legal advice elsewhere. if anyone wants the draft letter send me your email address to [email protected] and i will forward it as soon as i can. don't pay for it.

 

Thats incredibly generous of you Mantaxi. Thank you - an email has been sent

[Savarok]

Update!!!! They are still in talks with buyers unlike the last letter that had us believe they were already concluded and everything was arranged.

 

Barclays blamed for the collapse of training firms | Mail Online

 

 

Interesting that the second comment on that pages refers to a caseworker who used S75 to clear the debts with barclays but more importantly comment 4!

 

Comment 2 "I am a debt caseworker and i for one is very glad Barclays has pulled the plug, far too often this companies train people for worthless courses and then go bust leaving the client with a £5000 debt to pay for a course they cannot complete.

We have had to fight Barclays on section 75 of the CCA to get the debt written off"

 

Comment 4

"Barclay have been promising training for months. Troubled students should seek help from Trading Standards or CAB. There is a video online about this called "Barclays Partner Finance Refunds Section 75". Google will find it for you."

[Savarok]

I do have another point - with XP support shortly being dropped by Microsoft where does that leave our study plans?

 

With Windows 7 now being the jewel in the MS crown we need to be studying towards relevant qualifications.

 

Its no use studying to be a steam train mechanic if all the modern trains run on diesel.

 

Surely we can use this as well?

[Savarok]

Do computeach provide all the same services that advent did?

 

I'm sure barclays have wormed into some sort of loophole and thats why they picked them.

 

If I recieve a letter saying its computeach I wont be accepting it thats for sure.

[Savarok]

Savarok go back to the list of threads at the very bottom check out "COMPUTEACH! OR WILL THEY" Someone wanting a refund from them Oh !!and they're also financed by Barclay's Partner Finance.

 

Theres no chance I want CT as my provider, infact the only provider and training classes I need are my local waterstones for the books and my desk to study on!

[Savarok]

The link works fine!

[Savarok]

Just following on from my post about us studying out of date courses.

 

I contact Microsoft yesterday and I was told that the MSCE certification will be retired later this year and that we should be working towards MCITP Enterprise Administrator.

 

So I definately think this is another area that falls under us being miss-sold the training.

[Savarok]

I'm exactly the same I paid the loan off before the excessive interest fees started to accumulate and now I just want my money back.

[Savarok]

I got my generic letter today (with free spelling mistakes) informing me that I should speak to Computeach.

 

I will do no such thing - what a joke. I looked into CT before I chose Advent and they were uninteresting in what I was asking. Why on earth would I want to take a step backwards on this.

 

I've not had a response to my S75 letters yet apart from they are investigating it and I will be due an answer on 1st of April.

 

I get the feeling the that I'm going to be made a fool of on that date.

[Savarok]

The only route to a refund is that we DID NOT CHOOSE Computeach and therefore should get our money back, however I don't think any judge will give a full refund to someone who has been enrolled on a distance learning course for 12 + months and hasnt even sat an exam yet.....

 

I have been working progressively through my course and I 'was' on track for completing within 3 years, my problem was Advent won me through with the recruitment division they use.

 

I liased regular with them and they did contact me almost weekly with jobs in my area so I do believe this did work. Clearly I knew they would never guarantee me a position but if you keep knocking eventually I would get a job.