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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bank taking me to cleaners PLEASE HELP


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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks Caro and all of you. I do have a couple of follow on questions chaps (post here or start new thread?)

 

1) When i apply to set it aside should i ask for a hearing or for it to be dealt with without one?

2) Do i also have to prepare my defence and submit this? i.e unfair bank charges

3) Am i asking to set aside the Charging order or the ccj?

4) If i manage to set aside the ccj Does the charging order get set aside automatically as well?

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Thanks Caro and all of you. I do have a couple of follow on questions chaps (post here or start new thread?)

 

Post here. It's easier for people to follow your progress and advise if it's all on one thread.

 

1) When i apply to set it aside should i ask for a hearing or for it to be dealt with without one?

 

You'll need a hearing which you must attend if you are to have a chance of succeeding

 

2) Do i also have to prepare my defence and submit this? i.e unfair bank charges

 

If the set aside is agreed, it means that the original claim will be heard, at which point you will need to submit your defence. You will need a very good argument regarding unfair bank charges in light of the recent judgement by the Supreme Court.

Have the bank managed to put the CO on the right property?

Have you been making the £50 payments regularly and on time?

3) Am i asking to set aside the Charging order or the ccj?

 

The charging order which the County Court agreed to.

 

4) If i manage to set aside the ccj Does the charging order get set aside automatically as well?

 

I'm not clear if the CCJ is the same thing or a different issue.

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi all. The CCJ i was refering to is the one that came before the CO.( i assumed the ccj came first then the CO). So i assume the court case number will be the same?

 

I guess my defence is based on the new argument on Bank charges

 

The CO was put on the right property and i have been keeping up with the installments apart from January payment. I was holding off .

 

Ok so i can recap Is this the order i do things in

 

1) Fill in form n244 and send it to court

2) Hopefully get a court date and attend

3) My argument is i didnt recieve the CCJ or the Charging Order as i moved (Show proof of moving)

4) Judge sets aside and the Ball starts rolling again.

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