Abbey address?

[andytc]

Hi

 

Just starting out on my road to try and get some charges back.

 

On the template in the library for requesting the data protection act info, what address do i put for the abbey ? is it my branch or the one i found here on another thread -

 

Data Protection Manager

Data Protection Team

Regulatory Compliance

Abbey House

201 Graftons Gate East

Milton Keynes

MK9 1AN

 

Many Thanks

[revolution1]

Hi Andy, if it helps, you are at the same stage as me. The Milton Keynes address is the one I am going to use.

Best of luck, R1.

[Rachlouie]

Yes use Milton Keynes address to start with.

 

I have just had all my microfiche statements through today after about six fob off letters from Abbey. You will receive a lot of letters from Bradford

 

Abbey

PO Box 1109

Bradford

BD1 5ZJ

[andytc]

Thanks for the replies.

 

I will be sending my request on monday and will create a file to keep track of all letters sent and recieved.

 

This is not the first time abbey has charged us large amounts of money , this time it has been £265 in 8-9 small between £30 and £35. when the charges were taken it actually put us overdrawn again . I phoned the general enquiries number to ask about having some money returned , but just got a call center operator reading from a card , repeating the same sentance over and over again. The operator actually agreed that she thought the charges were excessive but would not agree to a partial refund. My customer complaining skills are not great and i ended up asking if the abbey was an italian bank and if it was run by Don corleone !

 

My wife aslo tried later in the day and recieved the same response.

 

 

I'm not letting this go ,we will pursue this to the end.

[andytc]

Better number to phone 08457654321.

 

......you might not get as frustrated and refrain from referring to the mafia LOL

 

 

Thanks Karnevil

[webbster]

Hi,

 

I am currently challenging the Shabbey, i am about send my spreadsheet of charges. Does anyone know the correct address to send it to?

 

Paul:rolleyes: