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    • By not sticking to the deadline which you set you have lost credibility. Your letter of claim becomes one of hundreds of others which they receive and which they put in the bin because they think that you are just bluffing.  
    • 05.05.24 Ever so sorry if I have entered this in the wrong part of this website.   My grandfather is in his 70's and retired.  He asked me to help him find a work pension that he was paying into when he was working. From 1967 - 1982 he worked for a Fabric Dying Company, Celanese, Spondon Derby UK. I have already used the GOV.uk Trace Pension Scheme. It listed a few pension companies : Akzo Nobel (CPS) Pension Scheme formerly Courtaulds Pension Scheme.  I do not fully understand how this works but I think this scheme is administer by a company called Willis Tower Watson. We have called this company, got through to the pension department submitted all my grandfather's details (D.O.B. , N.I. no. etc.) but that agent tells that they have no record of my grandfather and ask what is the name of the pension scheme. Here is the problem, his home was burgalled in 2005 and a briefcase which contained his legal documents was stolen. So he does not know who was the Pension Scheme company. I have a this phone number 01332 681 210 for Celanese but it just rings and never gets answered. So I am asking for help if anyone can tell us where we can try next. I am also hoping for a massive long shot that one of them members on this website, worked for or knows someone who worked for British Celanese Spondon Derby and could tell us of any pension company. Thanks for any help.
    • Well I sent them the letter of claim, the only responses so far was a few emails reopening the claims on the parcels where they asked for information such as proof of value (which I get) but other things like photos of the parcels, which I haven't got as I never took photos of them. It's been well over the 14 days since I sent the letter now anyway, so what do you think I should do now?
    • Know it has already been answered, but? Does not explain why JCI has registered a different default date when they get the information from the original creditor, Virgin
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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A close friend of mine obtained a £750 loan from this company. She misplaced her V5 and they insisted that she do a conference call with the DVLA to confirm that she owns the car. Anyway, she fell into arrears and they are going for repossession. The car was signed up on her property by the agent and she lives in Northern Ireland. Do these people not require a court order before they take someones car? they also said they are charging interest daily and £12 per letter I think.

 

Any ideas?

Thanks

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A close friend of mine obtained a £750 loan from this company. She misplaced her V5 and they insisted that she do a conference call with the DVLA to confirm that she owns the car. Anyway, she fell into arrears and they are going for repossession. The car was signed up on her property by the agent and she lives in Northern Ireland. Do these people not require a court order before they take someones car? they also said they are charging interest daily and £12 per letter I think.

 

Any ideas?

Thanks

 

 

Hi Misscher33

 

Welcome, HIDE THE CAR, they will take it. Hide it well away from the home, they have been known to follow the owner. The next thing would be to check the BoS, it must be done in the High Court within 7 clear days. It must be signed and witnessed by a third person who is not part of LbL.

 

Read the posts on this forum, it will make thing alittle clearer.

 

trooper68

Trooper68:)

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  • 2 weeks later...

keep away there loan shark loans, i got 500pound. been paying them 92 a month for the last 12months and still have 6 months to go. at one point there were charging me 3 times a week for phone calls which i never received. one story i got was that i wasnt at home at 1030am so they tried again at 1130 am....bloody twats i was at work an they charged me 12pound a call.

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keep away there loan shark loans, i got 500pound. been paying them 92 a month for the last 12months and still have 6 months to go. at one point there were charging me 3 times a week for phone calls which i never received. one story i got was that i wasnt at home at 1030am so they tried again at 1130 am....bloody twits i was at work an they charged me 12pound a call.

 

 

Lostinspace1000, unfair charges-give you a tip, don't pay them, request a break down of all charges and the calculations in writing, I bet they don't reply, then make a complaint through thier complaints dept-complain to trading standards.

 

Jesus £12 for a phone call.

 

trooper68

Trooper68:)

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Hi Mischer 23

 

If the credit agreement is secured by way of a Bill of Sale, and the security you refer to shows on both the credit agreement and the bill of sale - then, YES, they do need a court order - this is so long as the debt remains in default prior to or at the time they seek to possess the vehicle.

 

The relevant law that protects you is found at Bills of Sale (Ireland) Act (1879) Amendment Act 1883 Section 7A (1) - which states for reference:

 

"7A Default under consumer credit agreements

(1) Paragraph (1) of section 7 of this Act does not apply to a default relating to a bill of sale given by way of security for the payment of money under a regulated agreement to which section 87 (1) of the Consumer Credit Act 1974 applies-

(a) unless the restriction imposed by section 88(2) of that Act has ceased to apply to the bill of sale; or

(b) if, by virtue of section 89 of that Act, the default is to be treated as not having occurred."

 

Regrettably you will find that the trader is unlikely to take any notice of this age old legislation and you may be best hiding the car and taking the matter into dispute - they seem to rely purely on Section 7 of the above Law in their stance to possess your car - seemlessly forgetting that their Bill of Sale is not ABSOLUTE but merely acts as a security for money by way of the Credit Agreement.

 

For UK residents - the same legislation protects you - except you would refer to the 'Bills of Sale Act (1878) Amendment Act 1882 (c.43)

 

Hope this helps : )

 

Apple

[COLOR="red"][B][CENTER]"Errors do not cease to be errors simply because they’re ratified into law.” [/CENTER][/B][/COLOR][B][CENTER] E.A. Bucchianeri[/CENTER][/B]

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