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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bluecar25 vs Cabot


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This is my first thread and this site is just so helpful, and just jam-packed with info.

 

My story

About 2 years ago, Cabot had contacted me regarding a barclay card account, that they just purchased. The account was opened in about 98. I informed them that I have never herd of them and told them to go away. Which they did, until now.

 

So I have sent them a CCA, they acknowledged receipt. Time passed, received letter saying that they are so sorry for the delay, and it was down to the original lender. But will keep requesting the info for me.

 

I then sent them the account in dispute letter with the section 10 Data Protection bit.

 

I have now received a response to the dispute letter.

1. Acknowledging my complaint. (Not made one yet).

2. Cabot will continue to process my data.

3. Cabot have not acknowled my dispute.

Here is the letter

 

http://i956.photobucket.com/albums/ae44/bluecar25/letter1.jpg

 

They write in there letter, that they have the right to process my data under the original credit agreement. That they don’t have, or seen.

Is correct, if they don’t have an agreement?

I would be grateful for any help to get Cabot off my back, as we just don’t have the money to pay them.

 

Thanks

Edited by bluecar25
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NO they dont, as you say, how can permission have been transferred from the original agreement when they don't have the original agreement to prove that the debt even exists

 

To be fair, at the moment this is the most difficult aspect of having one of these parasites on your case.

 

They simply state that they have a right because they say so, the Credit Reference Agencies will say that as they are not the data processor they cannot remove entries without the permission of their clients (which cabot obviously wont give) obviously this is a long and winding process

 

A new aspect is that the ICO have determined that the CRA's are actually the co-processors and carry joint and separate liability for any errant postings made by them or their clients.

 

There has been a case where an individual successfully sued a CRA over defamation, but I believe that this individual was a barrister or such, so that would give him a distinct advantage over the rest of us poor mortals.

 

In the first instance contact the ICO and make a formal complaint, also complain to the CRA, Trading Standards and the OFT

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  • 2 weeks later...

Update to my story

Received a response from Barclaycard regarding my S A R, after about 10 days all they sent were 5 years of statements. Account was opened some time in 1998 and closed - sold in 2007, statements only go back to 2003.

I was under the impression that they had to provide everything they hold on you? If this is right, is there a standard response letter? Must I wait the full 40 days before I complain? Also who do I complain to about Barclaycard?

As its been sold cabot can charges be clamed back?

All and any help is welcome

Thanks Bluecar 25

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