Jump to content


  • Tweets

  • Posts

    • Thank you everyone!  thought to share some points from my experience in court today that may help others who are taking Evri to court: The judge sets out how the hearing will go and how each party should behave; while i was certainly feeling anxious/nervous ahead of the hearing (and I'm sure @jk2054 may have also observed this), the judge really does try to put any non-legal persons at ease; refrain from talking to the other party and instead speak to the judge if you have any questions/responses; the judge and the advocate spoke about tort of negligence - i wasn't sure how this applied to my case but the judge was questionning the advocate about this so i chose to stay out of this; the judge made reference to a historical case of Donaghue v Stevenson which established a duty of care; the judge observed that some of the points in Evri's witness statement by george wood needed cross examination but george was not present today for questionning; While i was claiming 8% interest, the judge pointed out that is the upper limit and that today, savings accounts give 4-5%. I therefore opted for 5% interest which was agreed to by the judge and the advocate; above all else, ensure you know your court bundle and have any notes to help you refer to specific sections - it helped me to structure my answers to the judge/defendant's queries, and point to specific evidence where i was asked to prove e.g., the value of the item. @honeybee13 - yes, will confirm when payment is received. I have emailed the Evri.claims email with my bank details and also provided them after the hearing to the advocate. @BankFodder message received and i am replying to it
    • Looks promising then.  Well done   Dx
    • So a little update.  I sent a complaint to ico and have heard nothing. I just got the general reply email and that's it.  Sat twiddling my thumbs and thought about what I should do next. I searched for the CEO of Studio but then found that he'd left so as keep getting letters from studio about the arrears etc. I thought I'd email the David Twigg. Sent him all the bumpft and a copy of my original complaint and sars request.  Got no response. So didn't know what else to do. Then I thought I'd try through the financial difficulties option on the online form. One last try before I just give up and let them default me.  Then on the 5th June. I got an email from their customer services. That the items that had gone AWOL have all been cancelled. Nothing else on that email, so I had a look in an email account that I don't use anymore and there was an email from the customer service.  That they were sorry for the problems I've had for the last 9 months. That the sars info was emailed to me on 14/04, it wasn't I've kept all spam and deleted emails on that account, they have raised a complaint with their studio pay team regarding the issues, balance dispute, fee's and my credit file. They are hoping to resolve in 3 days but they have upto 56. They also said in regards to my other issues I have to raise a complaint with studio retail but haven't told me how I do that.  The sars info only goes upto the end of December 2023. It has my previous complaints on there but nothing after so I don't know how I get hold of that information. Luckily I've kept copies of every time I've contacted them. Every web chat or social media contact.  Apologies for the extremely long post but I wanted to add everything I could just incase.  I have checked my account balance and it's still minus 900 odd pounds but I'll keep checking to see if it's all cleared and on my credit file.  I'm hoping this is the end of the whole debacle and they close my account because I never want to do this again. Although it's been a learning experience.  Thanks to dx100uk for pointing me in the right direction. Much appreciated.   
    • Fraudsters copy the details of firms we authorise to try and convince people that their firm is genuine. Find out why you shouldn’t deal with this clone firm.View the full article
    • If you want to cause DCBL trouble, then complain to the SRA.  It would be even more fun if mystic_bertie would complain at the same time, to show the SRA there is a pattern.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
        • Like
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
        • Like
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

M'n'M Vs Abbey


M'n'M
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6147 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

We had the account privalidges revolked overdraft because of the dispute and us transferring business to another account and the overdraft was at £1100 pounds to which we have not paid a penny because the account was/is in dispute.

We have recieved letters from two DCA's now requesting payment in full and have stipulated to both that the account (to which the so called debt arrose from is in dispute) and that it is currently within the county court process and would be resloved as result of this process.

We have relayed this through telephone communication, scotcall have stipulated that may send a representative at which point i mentioned they would be unwelcome . I have looked in the debt collection threads but I am a bit unsure of what to do as the so called debt is far less than the claim and have put in writing to the bank that it would/could be deducted form the refund of charges.

Have we done right or wrong not quite sure?

 

I have just phone the countycourt to track the progress and all parties to attend on a date in august?

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

Guest louis wu

Have you recieved the proper notification from Abbey regarding the passing of this info to a DCA (have you been defaulted as well?)

 

This happened to me, but at an earlier stage, so the default removal has been added to my (second) claim against them.

 

If you have been defaulted, you may be able to amend your claim to include this, but I'm unsure if you have passed the deadline. Either way, I think Abbey have been naughty doing this to an account thats being disputed (although the banking board told me it was Abbey's right and weren't interested).

 

Louis

Link to post
Share on other sites

How do find we find out if they have added a default against us, get an up to date credit reference I presume.

Does anyone know which one of the two main ref agencies abbey use?

and does August seem a long time to you?

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

Guest louis wu
How do find we find out if they have added a default against us, get an up to date credit reference I presume.

Does anyone know which one of the two main ref agencies abbey use?

and does August seem a long time to you?

 

 

Did they ever send you a 28 notice to issue default information? If not they shouldn't have defaulted you. Best to give them a ring, and ask what the current status of your account is. Let us know what they say.

 

As to August, it seems a long way off, but is not exceptionally so (in my limited experience that is).

 

Louis

Link to post
Share on other sites

  • 1 month later...

Thanks for the advice.

We will contact the bank to discuss the status of the account.

Can anyone tells us what to do next as we are getting concerned, reading other threads we have had no direction from the court as to what to submit or suply just a date and time, we have filled in AQ's for both claims and they are both being done at the same time. we have all correspondance filed ready to duplicate and print off.

Also we have informed the bank since the the online claims that the ammount will increase due to the daily intrest how do we allow for that in court on the day because the ammount now is higher than the original ammount claimed for.

Any suggestions welcome.

Thanks M'n'M

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

Hi again.

We Have looked at the letters from the court with the date on them and it says

 

Upon the courts own motion. the court has made this order of its own initiative without a hearing. If you object to the Order, you must make an application to have it set aside, varied or stayed within 7 days of recieving it.

IT IS ORDERED THAT

1. directions will be given in the case by the designated Judge, His Honour *********** on the ********* at *************.

2. The parties May appear in person or make representation as to how the case should proceed provided a copy of the representations is sent to the court and the other side at least 7 days prior to the hearing.

 

We have not responded thinking that this was when the case was to be heard are we correct.

 

Please help

We don't want to get this far and mess up.

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

Sorry to bump this but we would be grateful for some advise on our post above.

Anything would be appreciated.

Thanks

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

Hi there

 

I am struggling to help you, as I have only just filed at court, but from what you posted it looks like a Directions Hearing.

 

Have you looked at this:

 

http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

 

It may help.

 

Thats the best I can do I'm afraid, sorry, but if you get really stuck you could PM a Mod or Site Helper for advice.

 

Best regards

 

Jo xx

Six Nations Champions 2009

Triple Crown 2009

Grand Slam 2009

:cool::-D:cool:

Link to post
Share on other sites

  • 1 month later...

Thanks for that ohoh4312 it did help, until cardiff county court stayed all claims, is it likely that we will get the stay lifted if we apply to the court?

We don't really know on what reasoning they would grant such a request, and it was the directions hearing anyway.

Are we missing something or are we obliged to sit and wait.

Intresting that after the stay was issued we had a fresh DCA letter about the upaid overdraft, we are 100% on how do deal with that epecially if it goes to court (unlikely) fair is fair if they can have a stay so can we as the ammount is made in part of bank charges.

 

Any suggestions on our stay or is it sit and wait?

Thanks M'n'M

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

From what we can see about stays in the forum the posts are mostly from 2006 when the mercantile case was on, Is the OFT case different in terms of getting a stay lifted, the reasons on the template letter/s are very valid reasons for getting a stay lifted, should we be applying for a stay we know the extra cost will be ours with no gaurantee of the application being sucessful, we are a bit unsure on how and if to proceed.

Two account claims.

US

Them

2 S.A.R - (Subject Access Request)'s sent 14/08/06 (recieved 15/08/06).

2 Microfiche (foboff) letters and 2 sets of statements (14 months worth) recieved 24/08/06.

2 Microfiche counter letters sent 29/08/06 (recieved 30/08/06).

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...