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    • You could forward it to yourself but before you click send, take out your personal details. Does that help? Although I run this forum I am not a massive techie either! But we would like to see it and also to understand who is who – dates, et cetera. What you typed above doesn't really give many clues and certainly only contains one date and time and doesn't identify the order in which they were sent to each other.  
    • Hey, How can I put a copy of the email on here and still keep it confidential? I really do want to give you all the info you need but I'm not tech at all.  I've just emailed the mechanic using your quote as a template. I will let you know what the reply is. Thanks so much everyone
    • In the midst of the parties launching their manifestos this week, we have also received the latest labour market data […]View the full article
    • Thank you. We like to see also the exchange between you and the mechanic/garage telling about the gearbox. Also, send an email to the garage whose mechanic called you:   Get this email to them as soon as possible. Hopefully it will draw a response which will confirm what they say – but even if it doesn't draw response – as long as there is no denial then it is fine. Even if there is a denial, it won't be too important but it would certainly be nice to get a paper trail which supports what you say. Please send this off and come back here and confirm that you've done it
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice needed


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It seems like he is suggesting a 3 month notice period. If this is the case, I wasn't made aware of it.

 

I am more confused than ever now as to where I stand.

 

I will be making a donation to this site of 24/11, when I have money available to do so. I am truly grateful of all of the help I am receiving.

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They're all printed and ready to go, but there was a crisis at my work today, so I was unable to get out to post them. I will be doing them first thing tomorrow.

 

Should I just send the letters and wait and have no further communication with the club for now then?

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  • 2 weeks later...

Hi again,

 

Still no response to my CCA request and the debt recovery people have sent yet another letter, this time advising that if no payment is received within 48 hours, the case will be passed to their solicitors, court costs incurred and my credit rating ruined etc.... The letter also states that they have checked and there are no outstanding issues on my account (the CCA request was signed for).

 

Any advice on what I should do from here. I'm really, really stressed over this, especially given the time of year.

 

Thanks as always,

 

Chris.

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WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Thanks for your response.

 

I am bit confused by what you say.

 

Although I have no response from Belmont or the club, I am still receiving letters from the debt recovery people, threatening solicitors, court, bad credit rating etc.... Surely I can't just ignore it and do nothing? They are also saying that there are no outstanding issues on the account (despite the requests I sent!).

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You aren't doing nothing - you've told them that you dispute the debt, it's now up to them to satisfy your dispute by proving that you owe them the money.

 

Until they do, they have no right to chase you for that debt and you have no obligation to provide them with anything.

 

You've been entirely reasonable. They haven't.

 

Ignore them.

 

You can write back to them each and every time, if you so wish, but I think you've done enough already? Your call...

 

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Ok mate, thanks for that. It's reassuring.

 

Just a couple of questions:

 

What are they likely to do? Could I be called to court?

 

What evidence do I need to keep for any future comeback. Post office receipts etc, e-mails etc?

 

I'm so grateful for all your help.

 

Chris.

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