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    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
    • @Whyisitthisthank you very much for asking. I am still feeling anxious, especially when someone rings the doorbell, or when I receive a letter I feel a it paranoid. I stopped going to the shops unless I really have to. I shop online now. When I see security I feel paralised. 
    • My expectation was their WS would include the best paperwork, like at least true copies of originals, but these just look wrong somehow, perhaps the font and size of font... Not sending me the DN in CCA request but producing it for evidence I would argue could be a tactic used by them... - Page 11 with ticks - there is no reference to IP addresses - Home addresses are correct for dates in documents   Just looking up example Defendant WS's while awaiting your thoughts on this
    • Hello lovely, just posting to check in to see how you are feeling now? Hopefully your feeling better? 
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Is Woolwich included within Barclays information?


Jordan1980
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Hi I have just pulled together my statements and hopefully will have my letter out by the end of this week.

However I have a few questions, if any one can answer i'd be well drateful:

I'm with the Woolwich, they are part of the Barclays group, do i handle them just as I would a Barclays customer(this may be obvious!).

 

Also I had a Barclay Visa card in 1999/2000 in which i only managed to clear a couple yrs later, can I claim for all the charges on that?! :roll:

 

I have read more on the site and i think i'm ready to start the ball rolling.

 

 

Thanks for any replies I get

 

Jordan

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  • 1 year later...

I'm also with the Woolwich and you wouldn't believe the fast one they tried to pull on me recently. However, the complaints wrere eleveated to Barclays at their head office.

 

Their MD is one John Varley although if you write directly to him he'll only get one of his minions to do the donkey work as he hasn't the b**** to take resposibility himself.

 

You might want to to address a letter to his chief minion a slime ball called Steve Fanning (you will no doubt have noticed the contempt I have for these individuals).

 

The address is,

 

Head Office Customer Relations

Barclays Bank PLC

1 Churchill Place

LONDON

E14 5HP

 

Hope this helps

 

Mike

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Woolwich customers are now regarded as Barclays customers as far as I'm concerned as all responses I get now are on Barclays headed paper and you should have had the notice through a month or so ago stating that your accounts were now converted to 'Barclay accounts' even though they retain the same bank account number.

 

So, for the purposes of correspondence, the Defendent is now Barclays Bank plc - I put them down as Barclays Bank plc T/A The Woolwich and the Defendent's Ack of Service corrected this to just Barclays Bank plc.

 

Woolwich customer service is still proving to be quite quick in responding to requests (demands) for action however they don't always follow through with their promises. The point is however, that you can still print off their email responses for a future court bundle to support your case and 'damage' the credibility of the banks where they have given conflicting information.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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  • 11 years later...

This topic was closed on 03/07/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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