This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Hi I have just pulled together my statements and hopefully will have my letter out by the end of this week. However I have a few questions, if any one can answer i'd be well drateful: I'm with the Woolwich, they are part of the Barclays group, do i handle them just as I would a Barclays customer(this may be obvious!). Also I had a Barclay Visa card in 1999/2000 in which i only managed to clear a couple yrs later, can I claim for all the charges on that?! I have read more on the site and i think i'm ready to start the ball rolling. Thanks for any replies I get Jordan