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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Faulty cam belt - help!


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Shop for parts liability will only be for the part not any consequential loss, however you could take them to court and see where you go from there.

I would check that the part is actually genuine, not a cheapo fake. did it have all the respective part nos. and Fiat nos. Where did they get it from! surely fiat parts or OEM would only come from Fiat! check with manufacturer do they actually supply shop for pats? IMHO Fiat will not be liable at all. This is where its best to get garage to supply and fit part then you would have a claim against garage for all of it.

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  • 1 month later...

Found this about them: may usefull contact info.

Domain name:

shop4parts.co.uk

 

Registrant:

Shop 4 Parts

 

Trading as:

Shop 4 Parts

 

Registrant type:

UK Partnership

 

Registrant's address:

33 Robinhood Way

Clifton

Brighouse

West Yorkshire

HD6 4LA

Unknown

United Kingdom

 

Registrar:

Namesco Limited t/a Namesco Ltd [Tag = NAMESCO]

URL: Namesco-Domain Names, Hosting, Dedicated Server Solutions and Broadband ADSL, Namesco Limited

 

Relevant dates:

Registered on: 05-Nov-2001

Renewal date: 05-Nov-2009

Last updated: 07-Jul-2009

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  • 2 weeks later...

Seems that you are floored at the first hurdle and not named the defendant correctly; also your expert witness/engineers report must be from a competent source with the correct qualifications to have any weight and creditability. Also can you proove the belt was installed correctly!! You also need to submit all recepts for the work done and the replacement engine/fitting. Firstly to Wilcox, so they can consider and respond before you think about court action.

Its a long winded process and with no guarantee of success. good luck.

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It is essential you name the defendant person or company correctly or it will fail! you must have had an address though to serve the papers?

LLB - law degree!

Cert Ed - certificate in education pre or post grad?

CAE - certificate in advanced english?

MIMI - ????

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