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    • Hi guys, After the 14 days extension as expected received a response that Evri has rejected the claim I'm attaching their defence. How does it read? From what I can tell it looks very similar to their 1st parcel defence last year, except from what I notice instead of accepting the parcel is lost they are saying they don't know as it's been over a year so they dont keep tracking records that far. Pretty scummy for them to do that since Judy Cobett is well aware from our emails that they did lose this parcel and the reason why it's been over a year is because I waited until they settled and paid on the first parcel before starting this claim on the second. Anyway, I have all the emails and postage evidence if they wierdly want to use that as an angle? The other difference is this mammoth list of dates they can't attend. Last time the list was 14 dates. I have until June 10th to respond Thanks again, claim-response.pdf
    • wheres page 2 and the copy of the hire agreement they must also send? please take  the trouble to NAME your uploads too, just like i have now.
    • Television production firms admit they are already using AI to come up with new programme ideas.View the full article
    • OK, good. So click on  https://www.consumeractiongroup.co.uk/topic/393251-received-a-court-claim-from-a-private-parking-speculative-invoice-how-to-deal-with-it-hereupdated-dec-2021/ Scroll down to  Q2) How should I defend? There you will find the template defence. Change (6) to (7) and add a new (6). 6.  In a second abuse of process, the Claimant is claiming legal representative's costs even though they have no legal representative and in fact are representing themselves. When you want file the defence on MCOL. You can do it this evening if you want, but we generally say to do it a few days before the deadline (24 May) to ensure nothing goes wrong at the last minute but at the same time to show PE you're not scared of them and want them to sweat.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Mbna and Aegis Harrasment


daisydeb
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Hi and Welcome

 

Sorry that you have been ill and I understand what it's like when someone has cancer everything else is put to one side, I had my OH having operations galore last year and the early part of this year and it is the last thing you want. The main thing is the health of you and your OH.

You need to report them to the OFT and Trading Standards even your MP if you think he can help.

Don't answer the security questions when they ask you. Also if this card is only in your hubbys name they should not have discussed anything with you due to the Data Protection.

These idiots prey on people like you who want to do the right thing and keep paying even when you know it's going to be very difficult. I found it very hard trying to find money to pay the bills etc., when I was paying out £25 in parking for just a few days when the OH was in hospital.

I would suggest that you send off the CCA request to them it may just shut them up for a while.

You could also change your number and have it ex directory at no cost if you are with BT thats what I did (changed within 24 hours.)

If your with BT you can also do the call barring number on them although this does cost after the first month.

If you can afford it truecall is worth investing in.

You must try to avoid speaking to them on the phone as they will just keep on putting the pressure on you to pay they are just low life.

You could also send them the telephone harrassment letter.

When you write to them do not use your normal signature just type it or use initials.

Always tell them all communication must be in writing.

I know it's not easy but try to keep smiling you are among friends on the forum and any help we can give we will.

 

DG:)

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I have no legal training my knowledge comes from my personal life experiences

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Daisydeb

 

The law states they cannot phone you more than once in any one day.

I still think you should report them and I am sure that others that come along later will say exactly the same. I am sure someone will come up with some other letter that you can send, in fact I'll have think about one over the weekend when I have more time.

Have you CCAd them yet? They may not have an enforceable agreement.

I would strongly recommend that you do that.

Is there any payment protection on this card or any charges that you can claim back?

 

Please don't make yourself ill worrying about them. As I said you among friends on this forum who will help you every step of the way. If you just want a chat you can always PM me we are all just a click away.

 

DG:)

I have no legal training my knowledge comes from my personal life experiences

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So glad for that you go and have a good rest and forget all about them.

When you have everything together post everything up and we will all have a look at what they send you but don't forget to remove all your personal details first.

 

Nobody is thick, you found this forum and will everyones help you will take these low life to the cleaners.

 

Have a good weekend.

 

DG:)

I have no legal training my knowledge comes from my personal life experiences

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