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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Do you have to have a passport to fly within the UK?


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Get yourselves a travel card they cost £7 for one day or £20 for three days (0930-1630) you can use them on the bus, tube or Docklands Light Railway, DLR which if you are staying in Docklands will save a lot of money. You could buy them at Heathrow and travel by tube instead of bus. You can board at terminals 1, 2and 3 and get Piccadilly line to Green park and change there for Jubilee line which takes you to the middle of docklands. I dont know where you are staying but check with hotel the nearest station and what line its on. Have a good trip and remember to watch your pockets and bags.

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Whatever you are into you need to know that at this time of year all the tourist attractions will be very busy. You will get more in if you see the sights rather than visit them or you will spend the weekend queuing. My advice if you don't mind a nice walk and it's not raining is to get the DLR to Tower Hill and walk over Tower Bridge to the South side go down the stairs on the right and just walk along the river. There is so much you can take in. It's about 30 minutes walk to the London Eye and you can decide whether to queue or nip over the bridge and see Parliement etc. Not far further to walk to Trafalgar Square and Buck House. Get a tourist map you'll be amazed how much you can in walking on on a bus. By the way i forgot u are coming weekend so travel card time restrictions are not in place Sat/Sunday have a good time

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The only difference is the restriction on time you can use them on Friday, Try googleing London travel card and it will give you the details or just ask at Heathrow tube station

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