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    • Please read the following thread very carefully. It is extremely relevant where you are suing Evri on the basis of a contract which you originally made with Packlink who are domiciled in Spain. A judgement has been obtained and we have applied for transcript and it will be put up on this thread as soon as we receive it probably about the end of July. In the meanwhile, read this thread, see what has been discovered about the Packlink/Evri/customer relationship and look at the witness statement very carefully. It's a long thread but don't give up. Once you have the transcript of the judgement, then I will do a more careful and explanatory post here   https://www.consumeractiongroup.co.uk/topic/459707-evri-lost-my-ebay-parcel-£844-court-claim-issued-judgment/
    • So if the breach occurred say Dec 2017 (first missed payment) and the default notice was issued Sept 2018 and the claim was issued 7th June 24 the claimant will of course be arguing it is within the limitation period (by 3 months)
    • Yep, I would  have brought up the other things like asking for their contract and receiving no response etc. but the mediation phone calls were rather short. Evri just said the contract was not with them (i said 1999 act response etc.) and the goodwill offer thing. Whole process took about 10 minutes in total. Seems like they don't even want to negotate in mediations anymore. "they're only given a certain amount that they can agree to in mediation per day" I mean its hard for me to say if thats the mediator paraphrasing or aa direct quote from evri I will look through that thread and share what I find, also for what its worth I also have everything I made for the previous claim WS and bundles etc. that I can tweak for this parcel, since it did go almost all the way to court and is a virtually identical case. that + this new stuff you shared above should be helpful to me
    • If I haven't referred to it before then please check out this thread another case where the claimant contracted directly with Packlink for a courier delivery service carried out by Evri. Please read this thread very carefully and eventually you will get to a point where the claimant – our OP – discovered some interesting terms and conditions and has referred to them in his case. He incorporated these into his witness statement and was given judgement – not on the basis of rights of third parties but on the basis of direct responsibility. I would suggest that use the witness statement as a model although we will want to see it before you file it off. When you find the particular post with the witness statement, please can you post a link to it here as well as a copy of the witness statement because I don't have the time to look for it at the moment and the thread is rather long. However it is very important to you and you should go through it very carefully indeed. We have applied for a transcript of the judgement and hopefully it will be along in six weeks or so. As soon as we receive it we will make it available on this sub- forum.
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Concerned v MBNA


rondodiver
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Hi All

 

Just a quick question I seem to have had a missed call from Global Vantedge (Aegis), thats what a search of the number tells me, however is this lot part of MBNA or a seperate company. Reason I ask is that I have had no notification or anything from the MBNA telling me anything

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  • 4 weeks later...

Hi All

 

Well still no cca from these people, heyho, not expecting much else right now. Had a call from the FSO last week and seems like they are going to rule in my favour about the interest rate which would be good if they do, will know by end of next week. However since then MBNA have stepped up a gear and I got a letter first one for weeks threatening impending default. I am going to send a 4th reminder about the cca and also now going to send the 2nd CPR letter and see what happens next.

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Hi All

 

Well still no cca from these people, heyho, not expecting much else right now. Had a call from the FSO last week and seems like they are going to rule in my favour about the interest rate which would be good if they do, will know by end of next week. However since then MBNA have stepped up a gear and I got a letter first one for weeks threatening impending default. I am going to send a 4th reminder about the cca and also now going to send the 2nd CPR letter and see what happens next.

 

 

Hi Rondodiver

 

Don't forget when MBNA Default you, which they will at the end of the day make sure you save the enverlope with the default notice.

That will be vital when or if it ever ends up in Court.

 

Gaz

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Thanks Gaz have been keeping envelopes and such now for a while but will certainly be vigilant with this one. I am also not expecting it to get to that stage assuming FSO rule in my favour, allthough that will then throw up a different set of decisions, i.e do I carry on etc.

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I may be wrong here but I think this has now been passed to another department as the phone calls are only now from a private number. So I do not know who is actually calling.

 

Still nothing regarding CCA so time to definately send the 2nd CPR letter then I think I will need some help / advice for the N244 form to force them to send the agreement. Hopefully will have some positive news from FOS shortly.

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Hi rondoiver

 

You may need to send them a 3rd letter, giving them 7 days to comply.

Probably also get intouch with OFT as well, explaining your case and see what they say.

 

Just to let you know i won my case in Court on Monday against (MBNA/Howard Cohen/CL Finance).

 

Gaz

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Well done Gaz that is great news, as a matter of interest what card brand was it (Abbey etc)?.

 

I have drafted 2 further letters A) a reminder for the CCA request and B) Letter no:2 for the CPR approach giving them a further 14 days to comply, after that I don't think I have any other option but to start the N244 process. They have totaly ignored any request to date so frustrating.

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Well done Gaz that is great news, as a matter of interest what card brand was it (Abbey etc)?.

 

I have drafted 2 further letters A) a reminder for the CCA request and B) Letter no:2 for the CPR approach giving them a further 14 days to comply, after that I don't think I have any other option but to start the N244 process. They have totaly ignored any request to date so frustrating.

 

 

Hi Rondodver

 

The one in Court was a Abbey/MBNA, the other card that got struck out a few weeks back was just a normal MBNA card.

 

Gaz

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Good Morning All

 

Well still no responses from these people so I have now sent the 2nd CPR letter. Time now to get the N244 completed and ready for sending in 14 days time, think I should have only given them an extra 7 but thought I would make a big point of showing that I have been reasonable throughout this whole process. Could do with some pointers on completion if anybody has gone down this route before. Thanks

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Had a letter from FOS today and as a result I have been informed that the interest rate hike will be put back to its previous level and all charges of interest recalculated. Its only taken a year to get this far but a result of sorts.

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Hi All

 

Dilema time as above all the extortionate interest will be returned to me and the account back to the position it was in last year, now my dilema is do I continue down this route and deal another blow. Or do I give in and possibly let them do this again (I think I know my answer) but thoughts / opinions would be most welcome.

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Sorry to be a pain really could do with a little help obviousley quite scary getting the threat of legal action from optima, just reading through the letter they say I should send any correspondence to Chester. So should I send another reminder of account in dispute letter to Chester or Optima or both ?

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  • 2 weeks later...

Hi All

 

Everything has gone suprisingly quiet for now, not sure why, maybe there regrouping :D to see what they can do next. Still no show of the CCA or any more threats. I have not used the registered address, but the one on top of all the letters I have ever receeved, would that make a difference to this.

 

I have had replies to my complaints in which I used the same address as above so I feel that shouldn't be an issue.

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  • 2 weeks later...

Hi All

 

No change to the situation, still no response to my CCA request, and still the phone calls continue albeit I block them so this does not worry me. What does worry me tho is as above I used this address for all my communications

 

Abbey Credit Card

Chester Business Park

Chester

 

Having used this address would this make a difference and do I need to start again ?

 

I have postponed the CPR 31.16 request for now until I can be sure this will or wont make a difference

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Well decided to throw the towel in and have started paying again as they have refunded all the extornionate interest also I cant deal with this stress anymore and really cannot risk taking them to court and incurring more debt if I lose.

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Hi ronddodiver

I recently received my CCA from mbna, I too have my account dated from 1997, What I received was an application form, single sided with noneof the required terms under the 1974 act and no referal to other documents in the body of the application form. As it stands mbna don't have even stumps of legs to stand on, I suspect you've got the same thing.

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