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    • Hi. I am reading through the full thread and will continue to research. I have come across a reference to a form called N180 DQ in the thread, but I cannot see any reference to this form in my case nor can I see it on the MoneyClaim website. Should I have been sent this form? Thanks 
    • 12mph (beyond any UK limit) will certainly qualify for a Fixed Penalty. So you should received an offer of a FP for each of the remaining two offences. Be sure to submit your licence details as instructed when you accept the offer. If you don't your £100 will be returned to you and the police will prosecute you in court.
    • and it will be also now written off under age related criteria anyway.
    • @dx100ukThanks for this! I'm still not clear if I'm facing more than 6 points on my license though. Can you explain any further please? When I accept the 2nd speeding ticket, will they just charge me £100 and 3 points, or will they be more severe consequences since that offense took place the following day of the 1st offense? Similarly, when I accept the 3rd offense, will they look at my record or just charge me with the £100 fine and 3 points? @Man in the middleI've been searching the forum and you seem very knowledgeable. Would you mind giving a look at my query please? Thanks in advance!!
    • Yes of course. That's why it says cc:: BIg Motoring World at the bottom. Don't imagine that this solves the issue. It doesn't. He not have to force the finance company and big motoring world to accept the rejection to give your money back. I suggest that you get the letter off tomorrow. And let us know what you hear but on Friday you should then send a threat to the finance company.   Have a look what I have said here about your options and read the whole thread as well.  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Had Accident In Company Vehicle .


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driving for my company came to delivery point and asked to reverse down narrow road .to diffrent drop off point .told them wasnt to happy to do this .this was due to the obstructions either side .cars one side wheelie bins other side .plus a narrow road .but got all the goadind supposed to be a driver u got a licence ect .so i said move the bins and i will give it a go .well no good i hit 2 big bins damaged them and damaged some pipe work on the side of a building tiolet outlet ect nothing major a dint on a couple of bins .damaged my vehicle bumper ect .boss not impressed at all with me .but the road circumstances rear access road to shops .single yellow lines right down left side and right side .cars parked on the left wheelie bins all along the right side obstruction both sides .told no parking between 10 am and 6pm . so the cars should not have been there due to yellow lines .so what about the large bins on other side yellow line on this side as well public highway do we leave wheelie bins on a public highway on a single yellow line .can i go up this road in defending claims on the pipes and the damaged wheelie bins .or was it a case i was reckless in trying to reverse up there .please help im trying to save my job here i think the sack has been mentioned .:mad::mad::mad::mad::mad:

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In terms of liability, it rests with you. Whether objects should have been there or no is irrelevant, they were there and you hit them. This has been discussed before in detail, so it will be fruitless to argue the point further. For your own peace of mind, try to accept that it is you who is liable as you will get nowhere arguing othewise. Not what you want to hear I know, but put your efforts into something more fruitful.

 

As to employment, I don't know sorry. With the insurance aspect answered, maybe a mod can move this to the employment forum for those in the know to answer.

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Sorry to hear about your problems.

 

As other posters have mentioned, unfortunatley, liabilty is down to you, if you have got the details of the cars parked illegally, pass these on to the insurance company for information, they may pursue them partly for the damage caused, but due to the time and costs involved in this i do think this will be a viable option for them.

 

I have suffered similar experiencies like this in the past, ive learnt from my mistakes, nowadays i get close to the property and thats it, if the customer is not happy, inform your manager ! at the end of the day you got to think about yourself more, even though we all like to put the customer first.

 

Hope you get things sorted.

The retailers worst nightmare !

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thanks just thought there might be a glimmer of hope for me but not really. im going to write my resignation letter ill walk before im pushed .

 

Just because you have had an accident it is not a cause for resignation, if your company is causing you problems because of this, discuss it with your managment in an attempt to resolve the matter.

The retailers worst nightmare !

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sweets Im a driver,been in situations like this myself,if ya customer starts giving ya grief like that tell him to watch you while you reverse then its his fault if ya hit anything, a customer like that will always try and put the onus onto the driver!

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well thanks guys feel very disheartened this has happened and also feel i let the side down and the company .so can he stop my wages to pay for the van damage and any other claims that might arise ....... perhaps i feel that as i let the side down .then it might be best to go .

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He can't stop your wages to either pay for the damage or the insurance excess unless you have already signed to accept this either as part of being a driver of company vehicles or as part of your contract of employment.

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Two things raised in posts above that I want to address for reference.

 

Firstly, even if there is a "banksman", liability still rests with the driver. The only time I can imagine it would not is if the banksman is employed in a position specifically for that purpose in a capacity that the driver MUST rely on him.

 

Secondly is something said about getting the details of the parked TP vehicles to see if they can be held partly liable. The short answer is don't bother. You cannot claim against a parked TP.

 

I suggest again that this be moved to the employment forum as the insurance matter is clear cut and has been addressed.

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the work i was doing was sub contracted to me as a driver .i hired myself to the company using there vehicle ect .nothing signed no contract just work as and when required .self employment .i feel badly about this as said previously should not have tried to please the customer .perhaps give regard to the company i was working for .i dont feel i will accept liability i shall wait for the obvious outcome . i feel the side has been let down here by me i feel i must be on my way i will today quit the position .perhaps then things can move forward . thanks for advice from you all perhaps not the answers i wanted .but it was a great help.

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