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    • UK citizens will be subject to the same rules as other Third Country Nationals. Keir Starmer to warn of 'major disruption' risk ahead of new UK-EU border checks | ITV News WWW.ITV.COM Ministers will announce measures to try to blunt the impact of the changes, writes ITV News Deputy Political Editor Anushka Asthana. | ITV National...  
    • Oh I see! thats confusing, for some reason the terms and conditions that Evri posted in that threads witness statement are slightly different than the t&cs on packlinks website. Their one says enter into a contract with the transport agency, but the website one says enter into a contract with paclink. via website: (c) Each User will enter into a contract with Packlink for the delivery of its Goods through the chosen Transport Agency. via evri witness statement in that thread: (c) Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency I read your post at #251, so I should use the second one (and changing the screenshot in the court bundle), since I am saying I have a contract with Evri? Is that correct EDIT: Oh I understand the rest of your conversation. you're saying if I was to do this i would have to fully adjust my ws to use the consumer rights act instead of rights of third parties. In that case should I just edit the terms and stick with the third parties plan?. And potentially if needed just bring up the CRA in the hearing, as you guys did in that thread  
    • First, those are the wrong terms,  read posts 240-250 of the thread ive linked to Second donough v stevenson should be more expanded. You should make refernece to the three fold duty of care test as well. Use below as guidance: The Defendant failed its duty of care to the Claimant. As found in Donoghue v Stevenson negligence is distinct and separate to any breach of contract. Furthermore, as held in the same case there need not be a contract between the Claimant and the Defendant for a duty to be established, which in the case of the Claimant on this occasion is the Defendant’s duty of care to the Claimant’s parcel whilst it is in their possession. By losing the Claimant’s parcel the Defendant has acted negligently and breached this duty of care. As such the Claimant avers that even if it is found that the Defendant not be liable in other ways, by means of breach of contract, should the court find there is no contract between Claimant and Defendant, the Claimant would still have rise to a claim on the grounds of the Defendant’s negligence and breach of duty of care to his parcel whilst it was in the Defendant’s possession, as there need not be a contract to give rise to a claim for breach of duty of care.  The court’s attention is further drawn to Caparo Industries plc v Dickman (1990), 2 AC 605 in which a three fold test was used to determine if a duty of care existed. The test required that: (i) Harm must be a reasonably foreseeable result of the defendant’s conduct; (ii) A relationship of proximity must exist and (iii) It must be fair, just and reasonable to impose liability.  
    • Thank you. here's the changes I made 1) removed indexed statement of truth 2) added donough v Stevenson in paragraph 40, just under the Supply of Goods and Services Act 1982 paragraph about reasonable care and skill. i'm assuming this is a good place for it? 3) reworded paragraph 16 (now paragraph 12), and moved the t&cs paragraphs below it then. unless I understood you wrong it seems to fit well. or did you want me to remove the t&cs paragraphs entirely? attached is the updated draft, and thanks again for the help. WS and court bundle-1 fourth draft redacted.pdf
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello everyone

 

If anyone could offer a little help I would be very grateful.

 

I have received a letter from a Debt Collection Agency regarding a debt of £175 with a company I never heard of. they have stated that the debt has been assigned to them and "in accordance with the Data Protection Act I can request a copy of personal information on their computers for a fee of £10.00".

 

I have read some of the threads on this site and was just wandering if I should send the 'General Debt Letter - if you know nothing about the debt' or the 'CCA request' from the library of letters on this site? On the CCA request it states a fee of £1.00. Do I send £1.00 or £10.00 as a postal order?

 

Many thanks for your help.

 

RC

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Hello everyone

 

If anyone could offer a little help I would be very grateful.

 

I have received a letter from a Debt Collection Agency regarding a debt of £175 with a company I never heard of. they have stated that the debt has been assigned to them and "in accordance with the Data Protection Act I can request a copy of personal information on their computers for a fee of £10.00".

:lol::lol::lol:who is this cheeky outfit?

I have read some of the threads on this site and was just wandering if I should send the 'General Debt Letter - if you know nothing about the debt' or the 'CCA request' from the library of letters on this site? On the CCA request it states a fee of £1.00. Do I send £1.00 or £10.00 as a postal order?

£1.00 for cca.

Many thanks for your help.

 

RC

 

send prove it first

template 18

see what they come back with

 

SAM:pLOWELL DETESTER

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Slightly off-topic, but on the subject of admin fees, Allied International sent me one of those 'here's your pound back - we've shut your account' letters, which is fine, but it also states the following :-

 

PLEASE ALSO ENSURE THAT NO FURTHER PAYMENTS ARE MADE TO THIS ACCOUNT, AND ALSO CANCEL ANY STANDING ORDER MANDATES, WHICH ARE SET UP FOR THIS ACCOUNT.

 

FAILURE TO DO SO WILL RESULT IN AN ADMINISTRATION CHARGE OF 25% ON ALL FUTURE PAYMENTS.

 

You can almost detect the gnashing teeth here, can't you? 'We're having the last word' - can't even stop issuing warnings even in a 'we give in' letter.

 

Administration charges, eh? OFT, I think...

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Administration charges, eh? OFT, I think...

 

Is it worth sending a copy of the letter to the OFT with a complaint or just holding on to for now for possible further use?

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Is it worth sending a copy of the letter to the OFT with a complaint or just holding on to for now for possible further use?

 

I would inform the OFT.

 

might get them another slap:lol:

 

SAM:pLOWELL DETESTER

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Hiya

 

what exactly am I saying in this letter? received this letter (copy attahched)... asking for £10 for information... this is against part xx of the xxx act and I wish to report them for this offence?

 

something like that? Does anyone know what I can replace the xx's with?

 

i've looked in the letters library but couldnt see anything - sorry if I'm being a bit thick!

 

Thank you

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Hi RC,

It's most irregular for them to make an initial approach with a request for £10 for your data. Not sure whether it's against regulations - someone else may know otherwise though. Maybe it's a new money making enterprise on their part!

I'd just use template 18, and incorporate within it something on the lines of:

"I find it extremely irregular that you should contact me regarding a debt of which I have no knowledge, demanding £10 for a copy of "my" data. I will be forwarding a copy of your letter to the Office of Fair Trading, together with a complaint."

 

Cheeky devils, they must be hard up!!

 

Elsa x

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