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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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E-BAY kicked my item off !!!


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s.gifs.gifThe heading on their e-mail to me said I was spamming!:-x

My listing had been up 6 days 23 hours and 55 minutes - 5 minutes to go and it had been bidded up to a decent price. Now what will they have told my bidders. I have no access to them!!

Am I making a mountain out of a molehill or am I right to feel absolutely lived.:-x:-x:-x:-x:-x

s.gif

 

You recently listed the following item(s):

 

300317187216 - PLUS SIZE 24/26 LADIES CARDIGAN WITH ZIP - AS NEW

 

 

Unfortunately, we had to remove your item because the way it was listed breaches our policy:

 

You used the word(s) AS NEW in the title.

 

 

 

To make it easy for buyers to find what they're looking for, sellers need to make sure their titles and item descriptions accurately describe what they're selling.

 

That's why listings can only include keywords and other information that are directly relevant to the item and clearly describe both the item and the terms of the sale.

 

Here's more information on this policy - copy this link into a new browser window:

 

 

 

 

 

 

 

Please note: violation of this or other eBay policies may result in forfeit of eBay fees on cancelled listings, limits on account privileges and account suspension.

 

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Well, I can see the point. "As new" suggests that it is in the same condition as it was when bought. But it cannot possibly be unless it has been in storage and unchanged.

 

It sounds daft, I know, but someone could order this item and, unless it is still in it's packing with labels etc still on, complain that it is not as described.

 

I know it sounds petty, but I think ebay have a good point. It would be better to say, for example, "Excellent condition, opened but not worn (possible reason why)".

 

"like new" would be better, because it is equating the condition as a comparison to new, where as "as new" indicates I would be getting it in the same condition as I would if bought in a shop.

 

That's what I think anyway.

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