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    • I need to get a hamster. lol
    • Just a typo change that I'd make for the last line. Maybe also add something that says "I assume you will be fully aware that you cannot rely on a clause of a contract that you do not produce."
    • Hello, Firstly, and most importantly I am sorry for your loss. I would go back to the bank with the death certificate and ask them to step in. Remind them firmly but politely that there is no limit for DD claims   Please let us know how you get on.
    • My wife is the named person to his bank account with him having Dementia being his daughter (I say named person she still is but he recently passed away and the deputyship application has now being stopped by the solicitor as it's no longer needed) We've only just got the Death Certificate so the bank will be the next step informing them. She went to the bank and explained the situation but even being his named person the bank said she didn't have the power to stop DD without any legal documents (virgin money) was the bank. She could have copies of bank statements that was about it.
    • I see you said you tried to stop the DD but it seems that didn't work. May I please ask why that didn't work? You should be asking your bank to cancel the DD and I don't see why they would have objected, hopefully you can clarify this. I agree that you should be making a claim here against your bank and ask them for a DD refund. There is no timeframes for this.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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me & the OH's debt


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We're all aware of the lowlife banks and CC companies referring us to experian and equifax and the like when we miss payments etc....

 

Is there anything to stop us doing the same to them when they reject firstly our request for repayment,secondly the LBA and the fact that they have had to be taken to court because they have defaulted?

 

If everyone here could do that it would really wind them up.Don't know if it's viable,but it would be a right laugh if we could.....

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Despite repeated letters to CITI to stop phoning us,the calls persist and we have had enough.Trading Standards have been alerted,but we would like to take legal action against them.

 

Which court do we use?Small claims,county??

 

We have been logging calls to use against them,and I know we will have to lodge a complaint with the police,but if anyone can give us any legal pointers,that would be a great help.

 

thanks

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LACORS - Subject Content Details

 

this is the text of the download file on the site-

 

Information Commissioner's Office - England

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

 

9 March 2006

 

 

 

Dear Sir/Madam

 

Information Commissioner's Opinion re: Unenforceable Credit Agreements and Credit Reference File Default Entries

 

LACORS (the Local Authorities Coordinators of Regulatory Services) provides advice and guidance to help support local authority regulatory and related services. It was set up in 1978 to coordinate the enforcement activities of trading standards. Since 1991, LACORS has also worked on food safety and is currently responsible for a range of other regulatory and related services.

 

LACORS is a local government central body created by the UK local authority associations which comprise of the Local Government Association (LGA), Welsh Local Government Association (WLGA), Convention of Scottish Local Authorities (COSLA) and Northern Ireland Local Government Association (NILGA).

 

LACORS Consumer Advice and Education group is seeking clarification of the Information Commissioner's opinion on the issue of defaults being noted on credit reference files where a creditor has accepted that an agreement is unenforceable.

 

A specific example of this type of case would be where a catalogue company has supplied goods to a consumer on credit without entering in to the required credit agreement with the consumer. The consumer has made some repayments (certainly enough to cover the cost of the goods received but not enough to cover all interest and charges) but has been advised that the agreement is unenforceable and has therefore informed the trader that she will not make any more payments on the account. The trader has conceded that there is no enforceable agreement but is threatening to make a default entry on the credit reference file.

 

The opinion of LACORS is that where a creditor accepts that an agreement is unenforceable against a consumer they should not be permitted to 'punish' the consumer by placing a record of the 'default' on their credit reference file. To do so would be unfair and unreasonable. It would also lessen the impact of the provisions of the Consumer Credit Act which make it clear that a creditor should not be allowed to enforce a credit agreement where the agreement is improperly executed.

 

In reaching this opinion LACORS have taken note of the Information Commissioner's instruction (reported in "Which?" September 2003) that On:line Finance Ltd should remove a default notice that the company had placed on a consumer's file despite their decision that it would be uneconomical to take the matter to court.

 

As there seems to be some inconsistency in the advice received from the Information Commissioners helpdesk we feel it would be beneficial for trading standards departments, consumers and businesses to have written guidance from the Information Commissioner on this issue which can be circulated to consumer advisors nationally and ensure consistent advice on this issue in future.

 

 

Yours sincerely

 

 

 

 

Margaret Humphreys

Policy Officer – Consumer Credit

LACORS

 

 

I wonder what the response from ICO was.....????

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I came across this while poking around about unenforceable debts on the web....

 

Consumer Debt - UK Business Forums - business help and advice for owners, managers and entrepreneurs of small businesses and startups

 

 

As people may be aware that Banks often sell consumer debts onto other companies such as unpaid loans, bank accounts etc.

 

Now I have been working on this all week and ripping my hair out as it’s still not very clear on what the options are.

 

There is a personal debt with Barclays Bank of which sold the debt to a company called Lowell Group.

 

Lowell has confirmed they have purchased the debt of £18,00 from Barclays in 2005 and have only just informed me of doing so.

 

Now after doing some research, it appears they are only licensed to do the below

 

Registration Number: Z8222569

 

The tracing of consumer and commercial debtors and the collection on behalf of creditors. The purchasing of trade debts, including rentals and instalment credit payments, from business.

 

 

Now it does not mention purchasing of consumer debts, and this now as me thinking…..if they are not licensed then both Barclays (for allowing, and Lowell for Purchasing ) have acted illegally.

 

And if my understanding is correct, this means the debt is now considered legally (not recoverable)

 

 

Information Commissioners - Data Protection Register - Entry Details

 

(Lowell's registration at the ICO)

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A statutory demand must show a named person or persons from the Creditor or their agent/solicitor whom you can contact directly. This is Rule 6.2 of The insolvency Rules 1986.

This means that if the statutory demand doesn't give the name of a person you can speak to then it is not valid. If you try to contact the named person and they won’t put you through then it is also invalid.

Be aware that named people on accompanying letters are not part of the Statutory Demand - only those on the Demand itself are valid.

Important - make notes of dates/times you try to call the named person on the statutory demand, togerther with the name of the person that you spoke to and a note of what was said.

 

Statutory Demand

 

 

 

 

I don't know if this has been picked up on before,but there you go.Found it on an insolvency website

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Marlin have been hounding me for an"alleged debt" since the end of last year.I wrote asking them to prove what I allegedly owed,as I hadn't a clue who they were....

 

They first asked for a specimen of my signature(ahem)

 

Request ignored....

 

They then issued a court threatogram,which was rebuffed by an equally,if not more effective threatogram from this end......

 

They are now nicely asking for a driver's licence,passport or something else which will officially confirm my signature and date of birth,because-wait for it-

 

 

"if they sent me a copy of the CCA and I wasn't actually the person they were in the belief was their customer they would be breaching the Data Protection Act...."

 

wipes expelled coffee and cornflakes from kitchen table after recovering composure from humour overload......

 

oh dear......:roll::grin:

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Possibly it would be 'entrapment' but unless you want them done for fraud I don't think it would matter too much. They would certainly not be able to chase any alleged debt after their 'error' was pointed out to them.

I've actually been hoping that one or more DCAs would do something similar to me because I've been quite openly using my ordinary signature on everything - but my name has changed in the meantime. . .

 

 

I wonder what some of the more legally inclined members think??

 

Is this an opportunity to be grasped,or just let them steam.......

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just got letters back from the above....

 

Co-op Visa is an illegible application form from many years ago,and of course has no prescribed terms.....and they tell me thay are farming over £3k of debt out to a DCA....I have news for them-no they aren't!! LOL

 

HFC admit to being "unable to find my legal agreement" and sent me the last 6 statements instead.....

 

£4300 of debt just became unenforceable

 

Barclaycard and NatWest for my wife will take it to £7300 of unenforceable.We already have Natwest application form-no prescribed items and Barclaycard are currently in default,heading for criminal offence deadline....

 

I love this place!!:grin:

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