Are Tesco PF being truthful?

[lindyhop]

i have been chasing Tesco's for credit card penalty charges.

i had a response back to advise that the amount that they have charged in penalty fees 'is in line with OFT findings' so my request to be refunded these charges will not be met.

 

Tesco's have very kindly sent me a statement showing the penalties applied to the account. £12.00@

 

has it been determined then that £12.00 is indeed a fair and justifiable charge.

 

i must have missed something:confused:

 

Regards

[spamheed]

They are talking rubbish, whilst the £12 fee is recommended, it is not an allowable fee and as such can be contested.

 

Any charge applied to an account should not be punitive in nature and should reflect accurately the costs incurred by the persona controlling the account.

 

Basically, they would have to prove to a court that your action (or inaction) of not paying on time, or whatever reason they are using to justify their charges has cost them £12, this would be impossible for them to do as it clearly doesn't cost them £12 to send a single letter. Unless the law is changed dramatically then they would lose every time

 

No precedent has yet been set on this matter, so anything they spout as being a legally allowable charge is complete twaddle

 

You need to clearly identify how much they have applied to your account, then go after them for a refund of this charge

[lindyhop]

Thanks ever so much for the response Spamheed, really appreciated.

 

i am going after them for the penalty charges and the interest incurred.

 

what a bleedin liberty!

 

Regards

 

Lindyhop

[MARTIN3030]

Spamheed is spot on.

You need to send them a letter before action asking them to supply you with some evidence that their 12.00 charge is in proportion to their costs in dealing with any breach.

Keep us posted....you should start a thread to progress this.