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I wrote to A&L over four weeks ago regarding unfair bank charges as I am on benefits. They have not responded to my letter and I am wondering if I should re-send my letter again.

 

Thanking you in advance for your advice.

 

seeker27

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I wrote to A&L over four weeks ago regarding unfair bank charges as I am on benefits. They have not responded to my letter and I am wondering if I should re-send my letter again.

 

Thanking you in advance for your advice.

 

seeker27

Which address did you send the letter to?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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[email protected]

 

Try sending an email to this person - She is the Case Manager for Group Customer Relations. I have found her to be rather helpful.

 

Thanks for the email address

 

and to answer the address question I sent it to Leicester.

 

Cheers!

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