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    • Hi on the notice of disqualification it lists the 2 speed offences and marks offence withdrawn? This is for both offences and then the other 2 is the MS90s which I’m fined for and the additional costs. R
    • Hi,    It has taken a while, but I have received an email from Auxillis -  hello, we are not dealing with this claim all we do is log accident for you isnurance - the claim has been passed to your underwriter markerstudy 0344 873 8183 as they are deal with fault cliams ion behalf of adrian flux. thankyou auxillis   I have made repeated attempts to phone Markerstudy in between working from home, struggling for energy and trying to find a cheap car so that I can keep my job (community support worker). Thankfully I have a supportive team and I am being given phone calls to make but it cant last too long. I had a severe migraine over the weekend and also have quite bad whiplash in my neck and back.    I found this in my insurance policy booklet -    Protection and Recovery If the insured vehicle cannot be driven following an incident leading to a valid claim under this section, we will pay: • the cost of its protection and removal to the nearest approved repairer, competent repairer or nearest place of safety; and • the cost of re-delivery after repairs to your home address; and • the cost of storage of the insured vehicle incurred with our written consent. If the insured vehicle is damaged beyond economical repair we will arrange for it to be stored safely at premises of our choosing. You should remove your personal belongings from the insured vehicle before it is collected from you. In the event of a claim being made under the policy we have the right to remove the insured vehicle to an alternative repairer, place of safety or make our own arrangments for re-delivery at any time in order to keep the cost of the claim to a minimum     I do about 20-25000 miles a year with the work I do, I have been getting quotes and putting that I have now have one accident and no no claims bonus and the cheap quotes from similar companies to markerstudy are more than double what i paid last year at 8-900 and aviva is offering 2600 which is simply out of my price range and more than the car i am looking at.  I am starting to wonder if it is even worth going ahead with the claim as i have no one to claim from. I have had no information from any of the enquiries I have made.  I have a full tank of vpower diesel in the car in the impound, i can strip it for parts and probably make what I will be offered by the insurance payout and get the money quicker.  As I have made contact and started the process can I back out, still keep my NCB and a claim free history? Also what happens with my injuries? I don't think there is any permanent damage but my dr refused to see me and just gave me a boat load of naproxen and codeine. What happens in the future if things don't get better and I cancelled this claim? Can you claim injuries off your own insurance because the other guy ran and you cant find him? I have tried to ask these questions off markerstudy but they keep me waiting for nearly an hour then end the call.     
    • Thanks for the response. Am I able to send you the documents I’ve received or can you message via instant message and I’ll send these? Reece
    • Regretfully it does. Have you actually seen any papers which show what you were charged with (rather than what you were convicted of)? It is unusual not to be “dual charged” but if you were not charged with both, you are where you are. If you had been charged with both offences and providing you were the driver at the time, you could, after performing your SD, have asked the prosecutor to drop the “Fail to Provide” (FtP) charges in exchange for a guilty plea to the speeding charges (you cannot be convicted of speeding unless you plead guilty as they have no evidence you were driving). You will have difficulty defending the FtP charges. In fact, it’s worse than that – you have no chance of successfully defending them at all because the reason you did not respond to the requests is because you did not receive them and that’s entirely your fault. No it’s not correct. Six months from 18/11/23 was 18/5/24 so, unless they were originally charged, the speeding offences are now “timed out.” There is one avenue left open to you. If you perform your SD you must serve it on the court which convicted you. You will then receive a date for a hearing to have the matters heard again. Your only chance of having the matters revert to speeding (and this is only providing you were the driver at the time of those offences) is to plead Not Guilty, attend court. When you get there you can ask the prosecutor (very nicely, explaining what a pillock you know you were for failing to update your  V5C) if (s)he is prepared to raise “out of time” speeding charges, to which you will offer to plead guilty if the FtP charges are dropped.   This is strictly speaking not lawful. Charges have to be raised within six months. Some prosecutors are willing to do it, others are not. But frankly it’s the only avenue open to you. There is a risk with this. I imagine you have been fined £660 (plus surcharge and costs) for each offence. The offence attracts a fine of 1.5 week’s net income and where the court has no information about the defendant’s means a default figure of £440pw is used.  If the prosecutor is not prepared to play ball you can revise your pleas to guilty. A sympathetic court should give you the full discount (one third) for your guilty pleas in these circumstances but they may reduce the discount somewhat. The prosecution may also ask for increased costs (£90 or thereabouts is the figure for a guilty plea). So it may cost you more if you have a decent income (I’ll let you do the sums). But MS90 is an endorsement code which gives insurers a fit of the vapours. One such endorsement will see your premiums double. Two of them will see many insurers refuse to quote you at all meaning you will have to approach "specialist" (aka extortionate) brokers. So you really want to exhaust every possibility of avoiding MS90s if you can. One warning: do not pay solicitors silly money to defend you. Making an SD before a solicitor should attract just a nominal sum (perhaps a tenner). That’s all you should pay for. You have no viable defence against the FtP charges and any solicitor suggesting you have is telling you porkies. The offer to do the deal is easily done by yourself and you can save the solicitor’s fees to put towards a few taxis and increased insurance premiums if you are unsuccessful. In the happy event you find out you were "dual charged", let me know and I'll tell you how to proceed. (Seems a bit odd hoping you were charged with four driving offences rather than two, but it's a funny old world!).    
    • Just the sort of people you despise eh Jugg  You would be much happier among your mates in that room with Rayner begging for votes 
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Me against them v's HSBC Flexi Loan


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So far I have requested my CCA from HSBC for my Flexi Loan, this has not been recieved so I have sent them an Account Dispute letter.

 

HSBC have acknowledged my initial request and informed me that they are looking into my request.

 

However, I have recently recieved a Default Notice which served me less than 10 day to comply. Please see below.

 

 

HSBCDN1.jpg

 

HSBCDN2.jpg

 

Can any advise me on how to play this, I have been told that they must give a minimum of 14 days!

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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They have to give you a clear 14 days from receipt of the notice to remedy the arrears. Once they close the account all they will be able to claim would be the arrears. Obviously you don't want to alert them to the defective default, so your best bet would be to sit back & wait for them to close the account.

 

Keep that notice along with the envelope for future use. ;)

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They have not terminated the account yet, I'll keep quiet until they do. The letter itself is also dated the 29th April, so they have shot themselves in the foot, without me keeping the envelope, as they have only allowed 10 days if I recieved it the same day! :p

 

thanks.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 3 weeks later...

Just recieved a demand for the immediate payment for thull balance of my flexiloan, bank account overdraft and all arrears including lots of penalty charges.

 

The letter also states "As a defaulting debtor, details of your defualt including your name and address will be given to the Credit Reference Agencies named below if we have not recieved a satisfactory response from you within 18 days."

 

I thought they'd already done this as stated in the previous default notice.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 2 weeks later...

SARrej1.jpg

 

SARrej2.jpg

 

Just recieved this back from my SAR.....I was going to send the following response....

 

Dear Sir,

 

You have stipulated that you require proof of my identity/signature before you comply with my Subject Access Request, may I bring the following to your attention;

 

Data Protection Act Good Practice Notes:

 

2. Do you have enough information to be sure of the requester’s identity?

Often you will have no reason to doubt a person’s identity. For example, if a person with whom you have regular contact sends a letter from their known address it may be safe to assume that they are who they say they are.

 

Suffice to say that if the Information Commissioners Office are satisfied that if you have previously corresponded with me at this address then it is reasonable that I am the person I say I am, therefore there is no legislation nor guidelines that you can hide behind in an attempt to avoid fulfilling my legal request,

 

Yours faithfully,

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 4 weeks later...

Update:

 

Still waiting for SAR.

 

HSBC have now grouped together my loan balance with my bank overdraft an passed to Metropolitan as bellow.

 

Metropolitan1stLetter.jpg

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Yes, the full amount for both overdraft and flexiloan. Are they allowed to do that? I have various issues to dispute with each seperate acount

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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  • 2 weeks later...

Received another letter from Metropolitan which is referenced with the account number for my bank overdraft. However the balance is that of both my overrdraft and the flexi-loan! Surely these should be treat as two seperate accounts.

 

Still know sign of my SAR which was posted on the 4th June, over the specified 40 day period. Is there need to send a follow up letter highlighting there non-compliance?

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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I bet, they are trying to pull two accounts together, so that they can argue that it is all indeed an overdraft and therefore not subject to CCA74 77/78. Essentially, they are trying to hide absence of a valid Consumer Credit Agreement for the flexiloan account by making it look it was kind of an extension of overdraft on a current account.

 

Could please, great legal minds here examine this tactic of HSBC and suggest what can be done to counter this.

--------------------------------------------------

Yorkshire Bank ~1200£ of charges reclaimed many moons ago, settled out of court

HSBC ~350£ of charges reclaimed many moons ago, settled out of court

HSBC ~4000£ flexiloan CCA request sent May 2009, 'sorry, we do not have your CCA' letter received June 2009, AccountInDispute letter sent.

HSBC ~9000£ CC CCA request sent May 2009, no response, AccountInDispute letter sent.

HSBC - preliminary letter for about 300£ of unfair charges plus interest sent May 2009, LBA sent June 2009, N1 POC and Schedule of charges submitted July 2009

Egg - CCA, SAR, "no more calls" letter, DMP offer sent July 2009. Got a DN from Egg - wont say a word on this one until court papers are received.

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Has anybody got any idea on how to confront HSBC with regards to merging my accounts? looks like they are trying to hide the fact that they do not have a CCA for the Flexiloan.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Has anybody got any idea on how to confront HSBC with regards to merging my accounts? looks like they are trying to hide the fact that they do not have a CCA for the Flexiloan.

 

 

Hi............have you sent them an SAR request yet?.........that would show what they have done....a wonderful paper trail for you to have.

 

regards krj8:cool:

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Yes...I sent an SAR on the 4th June...They responded by tellling me I had not signed the letter, so I sent them the usual response letter stating that they use my addresss for all other correspondance so they should not be any need for me to supply them with my signature. They have not responded yet and the 40 days specified has recently ran out.

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Yes...I sent an SAR on the 4th June...They responded by tellling me I had not signed the letter, so I sent them the usual response letter stating that they use my addresss for all other correspondance so they should not be any need for me to supply them with my signature. They have not responded yet and the 40 days specified has recently ran out.

 

 

...........in that case we can only wonder at the total ignorance they display................forget about it all until they make contact again..........enjoy life......after all it's the only we've got.

 

kindest regards

krj8:D

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  • 4 weeks later...

OMG what utter incompetance!

 

SAR arrived today! What a can of worms it is!

 

1)They have only sent me statements for my flexiloan and not my current account.

 

2)They only have sent me correspondance over the last 6 months.

 

3) The CCA they have provided is NOT even mine!!!!! Diffrent name, account number, dates, signatures, amount and type of loan!

 

4) They have broken the Data Protection Act, they have provided me alsort of account information for someone else! This in the wrong hands could be used for fraudulent activities!!!!:eek:

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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EXCELLENT.....send it off to the Information Commissioners Office.....and send them a SAR (LETTER BEFORE ACTION) non compliance letter (wait until the 40 days is up)....as they might send more stuff to you - edit this one to suit.... - http://www.consumeractiongroup.co.uk/forum/general-debt-issues/178660-blackheath-loans.html - BUT add that they have sent you somebody else's loan agreement and that you have sent it to the Information Commissioners Office.

 

Just keep a heads up on that rolled up situation they do this all the time - have a read of these...

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/140032-hsbc-county-court-claim.html

 

http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/182623-please-help-i-have-2.html

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Loverly jubbly :D

 

First get in touch with the ICO and make a complaint; https://www.ico.gov.uk/Global/contact_us.aspx and wait for the sparks to fly.

 

Get in touch with the person who's details you have received so they can make a complaint too, just to feed the flames a bit more. :D

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I know...I couldn't believe my eye's at first!

 

Thanks for the info and letter guys!

 

I forgot to mention, this actually came under a Metropolitan covering letter!

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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OMG what utter incompetance!

 

SAR arrived today! What a can of worms it is!

 

1)They have only sent me statements for my flexiloan and not my current account.

 

2)They only have sent me correspondance over the last 6 months.

 

3) The CCA they have provided is NOT even mine!!!!! Diffrent name, account number, dates, signatures, amount and type of loan!

 

4) They have broken the Data Protection Act, they have provided me alsort of account information for someone else! This in the wrong hands could be used for fraudulent activities!!!!:eek:

 

 

Hi "me against them"............I agree with cerberusalert & others, complain. Complain to the Information Commissioner, to HSBC and Metropolitan.

 

Metropolitan or any DCA should not be contacting you whilst the accounts are in dispute..........I can post up a letter I sent recently about a similar problem if you like.

 

Your letter to HSBC may take a bit longer.........you said in your post on 9-July that you have various issues to dispute about both accounts. Start a rough draft detailing that, also complain about all HSBC's actions. They then have 8 weeks to respond. If you're not satisfied with their response you can pass the matter to the FOS. I'm having quite a bit of success doing that about RBS at the moment.

 

..............kind regards

sythe:cool:

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Sythe...I'll start putting a response letter together today...I would be also be interested in seeing the letter you mention.

 

Thanks

HSBC - Successfully Claimed back Charges & Interest £1265

Barclaycard Successfully Claimed back Charges & Interest £400

Abbey - Successfully Claimed back PPI £960

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Hi again "me against them"............just a thought, do you have Payment Protection Insuranse covering the Flexiloan account........if so, can you make a claim........if not that amount should not be included.

 

sythe:cool:

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