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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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old debt need your help


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I would stronlgy urge you to contact the National Debtline 0808 808 4000

IMHO and from talking with them, regardless of how old a debt is, does not mean that they cannot chase you for payment, it would be up to you to send them the Statute Barred letter and then if they persist in further harassment for payment, they are then committing various offences.

 

 

The Limitation Act 1980 sets out the rules on how long a creditor has to take action against you to recover a debt i.e. take you to court. The time limits are different depending on the type of debt that you have.

 

Unsecured credit debts

 

This would include credit cards, store cards, bank and building society personal loans, catalogues, finance company loans etc. You may have had a debt with an ordinary unsecured creditor that you have not heard about for a very long time. You may have moved address or thought the debt had been written off.

Out of the blue a letter arrives from the original creditor or debt collection agency asking you to make a payment.

You can argue that the creditor is out of time or 'statute barred' from taking you to court for this debt if:

 

  • the creditor has not already obtained a judgment against you;

and

 

  • you or anyone else owing the money (if your debt is in joint names) have not made a payment on the debt during the last six years;

and

 

  • you have not written to the creditor admitting you owe the debt during the last six years.

You are entitled to a copy of any files the creditor has containing the history of your account under the Data Protection Act 1988. A request for the file would not mean you were admitting the debt.

 

REMEMBER

If the creditor can prove you wrote to them admitting the debt, or you or anyone else owing the debt made a payment, then the six year limitation period would start running from the date you last made contact or made a payment.

ADVICE

If you have started to make payments on a debt where there was more than a six-year gap then it is probably unenforceable.

 

But you should ring them and explain your circumstances and they will happily advise as to the best course of action.:)

  • Haha 1

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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OK, the debt is ten years old or thereabouts, when they initially approached you asking for payment, they would have been fully aware of the legalities surrounding Statute Barred (SB) debts, and they only approached you for payment in the hope that you were not aware of your rights.

 

You paid them an amount of money, this will not nor can it ever restart the clock again and they know this:-x

 

If they are harassing you over the phone send them the telephone harassment letter. By recorded delivery.

 

This is the letter to send them to tell them to play on the motorway because the debt is statute barred.

 

Once they have received the statute barred letter, they are unable to legally chase you for it, put simply, they cannot file for a CCJ.

However one point to remember is that every time the debt is sold on to another DCA they can and often will ask you for payment and place a mark on your credit file to the fact that you owe them money.

There is nothing illegal about them doing this, with regards to your credit file, as factually the information is correct, however they are not allowed to harass you for payment on a SB debt, if they do then lodge a complaint with the OFT , can't find the correct link for their complaints at the min, I'm sure someone else will have it?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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