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    • Yee I mentioned after the new regulations. Depends if the amount off to date will take that threshold below £50k
    • In short you never communicate with a Debt Collector, they have no power here at all. The snotty letter is only used to respond to a properly worded Letter Before Claim. The only time you would be recommended to contact the PPC is to send the snotty letter. You do nothing but keep the tripe they send you unless you receive a letter before claim.
    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hil V Abbey ** WON ** WON **


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oh Hil.... you are SOOOOOOOOO brave:o ..... well done!!!!! :D

 

Was thinking of you!!! Am so pleased it wasnt as bad as you'd expected.

 

Fairyx

SENT Data Protection Act request letter + £10 fee

Posted:8 June 06 :p (nxt day special delivery)

1st response FROM Abbey (using microfiche arguement + ignoring Data Protection Act request)

Received:17 June 06 (no statements yet)

SENT Microfiche arguement letter (insisting on my original Data Protection Act request)

Posted:19 June 06 :p (nxt day special delivery)

14 statements received FROM Abbey

Received:22 June 06

Statements covering period:20 March 05-20 May 06

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sorry,ive sorted out the last query i had about the websites and got all those printed out neatly,im running out of paper and ink!i think ill just get together all the correspondence and statements and schedule of charges and do a witness statement.then get them all in order and an index done 2moro nite then bobs your uncle,il'll be off down to the court to hand in my bundle!how does that sound to you??what do you think the contract is karne.?thanks again for your never ending help!xx

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Well done Hil, I'm glad it all went well. One down one to go!:)

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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thanks karne and gary,just a couple of little things...at the end of your witness statement,it says exhibit exhibits(initials1)-just wondered what that was-is it the number of pages in the whole bundle??also ,i sign the witness statement,anything else??and i take one bundle to court and send one to abbey,any idea which address to send to to abbey??thanx againxx8) :lol:

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:) hi karne if you get moment,could you just take a little look at my last thread ,ive nearly completed it all i think,just those queries and do you think i need to do an index for all the correspondence,do i include abbeys correspondence to me(which is about 3 letters!)oh and by the way,abbey sent me the £35,no statements yet tho!-i photocopied about 200 pages last night.!many many thanxxx
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thanks for that info.;) abbey said they had sent them all,but i had put it in the allocation questionaire about the missing statements.i have actually done very little extra correspondence with abbey,just the necessary letters.thanks again!!

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  • 2 weeks later...

I WON I WON !!!! I REALLY REALLY WON!!! I CANT BELIEVE IT!! ABBEY SETTLED IN FULL !! Thanks so so much to the CAG,youve been brilliant and ive followed your advice to a tee and its all paid off!james from the legal dept at abbey phoned me and was very polite and its settled.wow!!it was actually a partial claim so its back to the drawing board.what do i do now,can i change my title then i can let the forum know.I will do my donation to my favourite website!!thanx thanx thanx!!!!!

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  • 3 months later...

hi again.hope you are all ok.ive put in another claim to abbey as i split the last claim to keep it small claims,ive got so far as to sending court claim, abbey filed a defence and i have now got a date from court in july for a 'ten mnute' hearing.this is different from my last claim in that no allocation questionaire has been sent and on my previous claim,when i got the date for hearing,it said about sending court bundle by a certain date etc,this says nothing about this, just it is a 10 minute hearing.is this what is happening at the moment.thanks hil:confused: :eek:

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Hi all

 

I have been given the run around from abbey after sending the initial letter requesting my charges back, with the letters saying they would be in touch after 4 weeks blah blah.

 

I then sent the letter threatening to take them to court giving them 14 days to comply.. they have paid £105 into my account (within the time specified)as a good will gesture, which they informed me of in writing the day after they paid it in, so I had no idea where the extra money had came from!!

 

I am claiming £940 in total. I had some statements at home from 2004/5 so I added up the charges on those alone. Trouble is £80 of those were refunded charges which I included anyway as I reckon over the years they must owe me a lot more than £940. My friend had told me you could just submit an estimate so I thought this would be fine. She is with the RBS and they paid up £3k+ when she threatened them with court action over the phone.

 

Thing is now if I need to take them to court do I need to produce the statements and list of charges/dates?

 

If so I only have ones proving they owe me £860, can I still pursue this. I have read cases being thrown out of court with ppl asking for a different amount.

 

Is it worth asking for a settlement figure? I would settle for a few hundred less if its the only route I can take.

 

I'm not sure what I should do next

 

Can anyone help?

 

ohh additional bummer is I'm in Scotland.. so the small claims court is very weeee

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